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BookingCare vs Medpro: provider search and appointment booking?

By Official AppDuo editorial team · Updated

BookingCare logoBookingCare6.9/10Free · FreeMedpro logoMedpro6.3/10Free · Free

Quick verdict

BookingCare vs Medpro: provider search and appointment booking.

BookingCare: People in Vietnam who need to find a specialist and book ahead.

Medpro: Patients visiting large partner hospitals who want to book a slot in advance.

Choose for your main task, existing devices and plan limits; the overall score cannot replace your requirements.

Head-to-head

BookingCare leads on 3, Medpro on 2, 3 even

FeatureBookingCareMedpro
Booking fee[2],[10]Booking is free for patients per the terms; you pay only the provider's medical fees.A service fee is charged per successful booking, amount not published; exam fees are set by each facility.
→ If you want to know your total cost up front, BookingCare avoids an extra, unstated booking fee.
App store ratings[4],[5],[15]4.8/5 on the App Store (992 ratings) and 4.7/5 on Google Play (571 ratings).3.1/5 on the App Store (1472 ratings) and 3.2/5 on Google Play (1290 ratings).
→ The clearly higher ratings suggest BookingCare users are more satisfied overall.
Queue numbers and online payment at hospitals[9],[10],[16]AppDuo found no public information on queue numbers or integrated payment options.Booking, queue number, online payment (bank transfer, MoMo, VNPAY QR) and e-visit slip in one app.
→ Patients at large partner hospitals may find Medpro useful, though some reviews say they still waited long.
Remote consultation and pricing[1],[9],[13]Offers remote consultations; the homepage lists no service prices.Offers video consultations priced from 149,000 VND to 1,100,000 VND depending on the doctor.
→ Medpro publishes its video consultation price range, making costs easier to compare beforehand.
Refund policy[2],[10]Remote consultations: full refund if the doctor declines or you cancel over 1 hour ahead; 50% fee within the last hour; refunds in 5–7 working days.You can cancel and the fee is refunded under applicable rules, with no timeframe given.
→ BookingCare's clear rules tell you exactly when and how fast you get money back.
Support channels[1],[9],[18]Phone and email, 7:30–18:00 Monday–Friday and 7:30–12:00 Saturday; no live chat found.Hotline 1900 2115, Zalo, Messenger and [email protected]; the FAQ page still says it is being updated.
→ If you prefer messaging via Zalo or Messenger, Medpro gives you more ways to reach support.
Extra health features[4],[9],[7]AI assistant, mental-health self-assessments, blood sugar tracking, storage for history, test results and prescriptions.Lab tests, vaccination, home care and result lookup.
→ It depends on your needs: BookingCare suits self-tracking, Medpro suits home care and vaccination.
Personal data sharing[3],[5],[11]May share with contracted partners and authorities; Google Play declares third-party sharing; AI chats used to improve the assistant.May share with partners inside and outside Vietnam; consultation video kept up to 30 days; Google Play declaration contradicts the policy.
→ Both allow broad data sharing, so privacy-conscious users should read both policies carefully.

Choose BookingCare if…

  • People in Vietnam who need to find a specialist and book ahead
  • People who want remote consultations or mental-health self-assessments in the same app

Choose Medpro if…

  • Patients visiting large partner hospitals who want to book a slot in advance
  • Families who want to manage patient profiles in one app

How the products differ

BookingCare: BookingCare suits people in Vietnam who want to find doctors and clinics and book in one place without a booking fee. On the downside, it is only an intermediary that provides no medical care, the interface is Vietnamese-only, and some Google Play reviews report booking errors.

Medpro: Medpro suits people who want to reserve a queue number and pay online at partner hospitals and clinics instead of arriving early to queue. The trade-offs are an unpublished service fee and many Google Play reviews saying they still waited long on arrival despite an app-issued number.

Choose around your use case

BookingCare: Fits People in Vietnam who need to find a specialist and book ahead; People who want remote consultations or mental-health self-assessments in the same app. Strengths: No booking fee for patients, per the terms of use; Website plus iOS and Android apps; rated 4.8/5 on the App Store and 4.7/5 on Google Play.

Medpro: Fits Patients visiting large partner hospitals who want to book a slot in advance; Families who want to manage patient profiles in one app. Strengths: Booking, queue number, online payment and e-visit slip in one app; The homepage cites 500+ facilities and 2,500+ doctors.

Costs and limits to check

BookingCare: Free according to the researched profile; no paid plan is recorded. Trade-off: Provides no medical care and disclaims responsibility for providers' quality and fees.

Medpro: Free according to the researched profile; no paid plan is recorded. Trade-off: 3.1/5 on the App Store and 3.2/5 on Google Play. Prices retain the currency and billing units recorded in the source profiles; no currency conversion or plan equivalence is assumed. Check official prices, limits and terms before payment.

When to consider another option

BookingCare is not aimed at: Emergencies: the terms advise calling 115 or going to the nearest facility; Anyone who needs an interface in a language other than Vietnamese.

Consider alternatives to Medpro if you are: Emergencies; the official page advises going to the nearest facility for severe symptoms; Users who want the exact total cost up front, as the service fee is not stated on the pages read. Read these limitations alongside the feature table before deciding; a single strength cannot compensate for a missing requirement.

Frequently asked questions

Should I choose BookingCare or Medpro?

BookingCare vs Medpro: provider search and appointment booking. BookingCare: People in Vietnam who need to find a specialist and book ahead. Medpro: Patients visiting large partner hospitals who want to book a slot in advance. Choose for your main task, existing devices and plan limits; the overall score cannot replace your requirements.

Does a higher score always mean a better fit?

No. Overall scores are editorial judgements across several criteria. Your task, allowance and existing ecosystem may matter more; the table separates those differences so you can decide.

Where do prices and limits come from?

From each product’s researched profile, with source links and check dates in the review. This comparison reuses that evidence; its compilation date does not mean every price was rechecked that day.

Sources

Numbers in the table refer to these sources, read on the dates shown.

  1. 1.BookingCare homepage · Vendor-provided · Nov 10, 2026
  2. 2.Terms of use · Vendor-provided · Nov 10, 2026
  3. 3.Privacy policy · Vendor-provided · Nov 10, 2026
  4. 4.App Store listing (Vietnam) · store · Nov 10, 2026
  5. 5.Google Play listing · store · Nov 10, 2026
  6. 6.Apple iTunes lookup for the app (release dates, screenshots) · store · Nov 10, 2026
  7. 7.VnExpress (2024-10-01) · press · Nov 10, 2026
  8. 8.FPT Shop article on BookingCare · press · Nov 10, 2026
  9. 9.Medpro homepage · Vendor-provided · Nov 10, 2026
  10. 10.Medpro - review and booking guide · Vendor-provided · Nov 10, 2026
  11. 11.Medpro privacy policy · Vendor-provided · Nov 10, 2026
  12. 12.Medpro cashback terms · Vendor-provided · Nov 10, 2026
  13. 13.Medpro - video consultation guide · Vendor-provided · Nov 10, 2026
  14. 14.Medpro news - Tuổi Trẻ mention and Cần Thơ partnership · Vendor-provided · Nov 10, 2026
  15. 15.App Store listing (Vietnam) · store · Nov 10, 2026
  16. 16.Google Play listing · store · Nov 10, 2026
  17. 17.Điện máy xanh - Medpro là gì · press · Nov 10, 2026
  18. 18.Medpro FAQ page · Vendor-provided · Nov 10, 2026

Prepared by the AppDuo Editorial Team from the sources cited in this article. AI assists with organising and cross-checking data; editorial responsibility remains with AppDuo.

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