Source-backed analysis8
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
8 reference sourcesInformation updated Nov 10, 2026
How we review
Skyscanner Review
Flight, hotel and car hire price comparison across 1,200+ partners
By AppDuo Editorial Team · Updated
- Web
- iOS
- Android
On this page
Decide at a glance
Our verdict
Skyscanner suits people who want to compare flight prices across many airlines and agents before buying, thanks to its price calendar, filters, "Everywhere" search and price alerts. The limitation is that it does not sell tickets, so final price, fees and changes depend on the partner; Trustpilot reviewers report prices changing after the click-through.
Best for: Travellers comparing flight prices across airlines and agents and hunting for the cheapest dates
Skip it if: Anyone who wants to buy, change and get support inside one app: partners handle that
Pros
- Free to search; per Skyscanner, partners pay a referral fee rather than travellers being charged
- Compares over 1,200 providers, with a price calendar, filters, "Everywhere" search and price alerts
- High scores: App Store 4.8/5 (over 500,000 ratings in the US), Google Play 4.7/5 (about 1.54 million reviews)
Cons
- Does not sell tickets; post-booking support, cancellation and refunds sit with the airline or agent
- Trustpilot reviewers report price changes, extra fees, wrong baggage details and trouble with third-party agents
All pros and cons · Who is it for?
Pros
- 35 app languages (including English, Vietnamese, Japanese), with frequent releases
Cons
- The app contains ads, and App Store labels declare cross-app tracking and data use for third-party advertising
Best for
- Flexible travellers who want to see the cheapest places to fly from their city
Skip it if
- People who need tours, attraction tickets or ground transport (see Klook)
Problems it solves
Experience & key features
What Skyscanner is
Skyscanner is a metasearch engine for flights, hotels and car hire. Per Wikipedia, the company was founded in Scotland in 2002, launched in 2003 and is headquartered in Edinburgh; Ctrip (now Trip.com Group) acquired it in 2016. Skyscanner describes itself as not a travel agent: it does not sell tickets or process payments but sends you to the airline or agent to complete the booking.
Key features
According to the App Store description, the app centres on finding good prices and the right time to fly. The main feature groups are listed below; partner counts are published by Skyscanner itself. Most features are on both the app and the website, while Drops is app-only.
- Search and filters
Filter by duration, airline, stops, cabin class, departure and arrival times; "Everywhere" suggests cheap destinations. - Calendar and alerts
A month calendar shows the cheapest dates; price alerts notify you of fare changes; "Drops" flags fares from your chosen airport that have fallen by 20% or more. - Hotels and car hire
Compare hotels, apartments, motels, hostels and car hire by vehicle type and fuel policy.
Pricing and how it earns
Free to use. Skyscanner's help page says it searches over 1,200 providers and that when it refers you to book, the partner pays it a small fee. So Skyscanner adds no charge to what you pay, but compare the final total on the partner's page, as Trustpilot reviewers report price changes and extra fees after the click-through.
More analysis
Compared with alternatives
Skyscanner is strongest at comparison and date suggestions, while Trip.com, Agoda or Traveloka let you book and get support on their own platforms. A sensible approach is to compare on Skyscanner and then check the airline's own site before buying. For tours or attraction tickets, Klook is a better fit.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
Người dùng / Traveller
PersonalFree
Searching is free. Per its help page, Skyscanner charges travellers nothing: when it refers you to a partner to book, the partner pays Skyscanner a small fee. The App Store and Google Play descriptions say there are no booking fees or hidden charges on Skyscanner; airline or agent taxes and fees are charged on their own pages, and Trustpilot reviewers report price changes or extra fees after moving to partner sites.
- Free plan limits
- No paid tier. Skyscanner is a comparison site; per Wikipedia it does not sell tickets or process payments, and booking happens with the partner airline or agent. Both the App Store and Google Play mark the app as containing ads.
- Free trial
- No free trial
Cancellation & refunds
Skyscanner does not sell tickets, so cancellation, change and refund terms are set by the airline or agent you booked with. One Trustpilot reviewer advises reading flexible-ticket terms carefully, since some cover only the agent's fees.
Privacy
Skyscanner's privacy policy page sits behind a captcha, so AppDuo could not read its full text. The company's help page says only that it uses industry-standard methods and organisation-wide security programmes. Apple's privacy labels, which are developer-provided, say the app collects identifiers, usage data, precise and coarse location, email address and purchase history; identifiers and usage data are used to track across other companies' apps and websites, with third-party advertising and analytics among the purposes. Check the policy for your region and the privacy settings in the app.
Skyscanner alternatives
7.2/10Agoda
Hotels, flights and activities booking, strong in Asia, owned by Booking Holdings
7.1/10Trip.com
Flights, hotels, trains and more; strongest in China and Asia
Frequently asked questions
Does Skyscanner sell flight tickets?
No. Per Wikipedia, Skyscanner does not sell tickets or process payments; you book through the airline or partner agent it links to.
Does Skyscanner cost anything?
Searching is free. The help page says that when it refers you to book, the partner pays Skyscanner a small fee.
Does Skyscanner support Vietnamese?
Yes. The App Store lists Vietnamese among 35 languages, and the help center has a Vietnamese version.
Who owns Skyscanner?
Trip.com Group (formerly Ctrip) acquired it in November 2016. Per Wikipedia the deal was about £1.4 billion, and sources cite differing USD equivalents.
Review evidence & sources8
Scores
- Ease of use
- 8.4
- Features
- 8.2
- Value for money
- 7.8
- Performance
- 7.8
- Support
- 6.0
- Privacy & security
- 5.5
Why this score
App Store 4.8/5 across hundreds of thousands of ratings; Trustpilot praise cites an easy site, a clear layout, helpful filters and email alerts.
Why this score
Price calendar, detailed filters, Everywhere, price alerts, hotels and car hire. The 7.217 release notes describe "Drops", an app-only feature flagging fare drops of at least 20%. No tours or attraction tickets.
Why this score
Free with no charge to travellers; partners pay Skyscanner a referral fee. In exchange the app shows ads, and the final price should be checked on the partner's page, as Trustpilot reviewers report prices changing after the click-through.
Why this score
iOS 7.217 was released on 10 November 2026; Google Play is 4.7/5. Trustpilot has reports of displayed flights being unavailable and limited multi-city search.
Why this score
A multilingual help center exists and Skyscanner replies to 98% of negative Trustpilot reviews, typically within 24 hours. But since it does not sell tickets, booking issues go to partners; Trustpilot includes a case where a third-party agent led to rebuying a ticket.
Why this score
The policy text could not be read; Apple labels declare cross-app tracking, precise location and third-party advertising. This score rests on limited evidence.
What users say
- App Store (Vietnam)4.8/5 · 23,593
- App Store (United States)4.8/5 · 503,174
- Google Play4.7/5 · 1,540,000
- Trustpilot4.4/5 · 23,083
Sources
- Vendor-providedOfficial help center, does Skyscanner charge commissionNov 10, 2026
- Vendor-providedOfficial help center, are my details safeNov 10, 2026
- storeApp Store listing (Vietnam)Nov 10, 2026
- storeApp Store listing (United States)Nov 10, 2026
- storeGoogle Play listingNov 10, 2026
- review-siteTrustpilot reviewsNov 10, 2026
- Community-reportedWikipedia, SkyscannerNov 10, 2026
- pressPhocusWire (2025-05-14), Skyscanner appoints new CEONov 10, 2026
Specs & compatibility
- Developer
- Skyscanner Limited
- Headquarters
- United Kingdom
- Launched
- 2003
- Category
- Travel
Capabilities
- Mobile app
- Integrations
Platforms
- Web
- iOS
- Android
Interface languages
- English
- Vietnamese
- Japanese
- Chinese
- Spanish
- French
- Korean
- German
- Portuguese
- Russian
- Thai
- Indonesian
Integrations
- Hơn 1.200 hãng bay và đại lý đối tác
Support
- Help center
Change history
- Company.COO Bryan Batista takes over from John Mangelaars as CEO.
- Company.After COVID-19 cut bookings, Skyscanner cuts 300 jobs (20% of staff) and closes its Budapest and Sofia offices.
- Company.Ctrip (now Trip.com Group) acquires Skyscanner.
Full change history (4)
- Company.Skyscanner raises £128 million at a US$1.6 billion valuation.
About the author
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