Source-backed analysis7
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
7 reference sourcesInformation updated Nov 11, 2026
How we review
Lightfield Review
AI-native CRM that captures email, calendar and meetings for sales teams
By AppDuo Editorial Team · Fact-checked
- Web
- API
On this page
Decide at a glance
Our verdict
Lightfield suits startup sales teams that want a CRM to update records from email, calendar and meetings instead of manual entry. The trade-offs are its youth (launched November 2025), almost no independent reviews, and a steep price from the Pro plan up.
Best for: Small startup sales teams cutting manual data entry
Skip it if: Organisations needing the long-established partner ecosystem and review base of Salesforce or HubSpot
Pros
- Captures email, calendar, Slack and LinkedIn activity automatically, with a built-in meeting recorder
- Two-way sync with Salesforce and HubSpot; every record readable and writable via API, MCP and CLI
- Policy says customer data is not used to train foundation models; the site links a SOC 2 Type II report
Cons
- Young product: the vendor reports 5,000+ companies signed up, but no independent G2 or Capterra ratings were found
- Pro is $999/month and Growth $2,999/month per workspace, billed annually; no free plan
All pros and cons · Who is it for?
More pros
- 14-day free trial on the Starter plan
More cons
- Each extra capture seat costs $200/month, billed annually; unused workspace credits do not carry over at year end
- Privacy notice gives no specific retention periods or named subprocessors
Best for
- Teams on Salesforce or HubSpot that want to trial it alongside via two-way sync
Skip it if
- Individuals or tight budgets: every paid plan targets businesses
Experience & key features
Lightfield describes itself as an "AI-native" CRM. Its homepage says it connects email, calendar, Slack, LinkedIn and other systems so customer records update themselves, then uses that data to run agents for outbound, at-risk deal alerts and prioritisation. The company behind it is Magical Tome, Inc., founded by Keith Peiris and Henri Liriani, who previously built the presentation app Tome.
The vendor's help article describes a "lossless memory": raw emails, meetings and notes are kept as the source of truth, and accounts, contacts and opportunities are views over it. Customer meetings are recorded with a built-in recorder. Users define their own fields and deal stages, and new fields can be filled from past conversations. The homepage adds custom objects, API, MCP and CLI access, and two-way sync with Salesforce and HubSpot.
On pricing, the pricing page lists Starter at $89/user/month (billed monthly, up to 3 seats, 50,000 records, 14-day trial), Pro at $999/month and Growth at $2,999/month per workspace (billed annually), plus custom Enterprise. All target businesses. a16z's post says pricing follows work done and value delivered rather than static seats, so real costs may differ from the list.
Lightfield launched publicly in November 2025 and announced a $47M Series A led by a16z on September 9, 2026, with the vendor reporting 5,000+ companies signed up. Because it is new, independent reviews are scarce; buyers should compare it with Salesforce, HubSpot, Attio or Pipedrive by team size and budget.
Screenshots
Plans & pricing
Prices last verified Nov 11, 2026
Starter
Business$89/mo/user
Up to 3 seats per workspace, up to 50,000 records; 14-day trial
Pro
Business$999/mo
$999/month per workspace, billed annually; 5 capture seats, unlimited viewer seats, up to 250,000 records
Growth
Business$2,999/mo
$2,999/month per workspace, billed annually; 10 capture seats, up to 750,000 records
Enterprise
BusinessContact sales
Custom pricing, billed annually; records and seats by agreement
- Free trial
- 14-day free trial · no credit card
Cancellation & refunds
The pricing page states no refund policy; the Starter plan has a 14-day trial.
Privacy
The privacy notice (last updated April 18, 2026) says Lightfield does not use Customer Data to train or fine-tune general-purpose or foundation AI models and does not share it with third-party model providers for their training. It gives no specific retention periods and does not name its subprocessors. The site footer links to a SOC 2 Type II report.
Lightfield alternatives
7.3/10HubSpot
A CRM with a free tier that scales into marketing, sales and service
7.1/10Attio
A customisable CRM with built-in AI agents, aimed at startups and sales teams
Controversies & incidents
Issues documented by the press, regulators, courts or the vendor itself. Every item is sourced; unproven claims are labelled as allegations. Last researched: Nov 11, 2026
No significant controversies or incidents found in the sources we checked.
Frequently asked questions
Does Lightfield have a free plan?
The pricing page lists no free plan. Starter has a 14-day trial.
Does Lightfield train AI on my data?
The privacy notice states Customer Data is not used to train or fine-tune general-purpose or foundation AI models.
Can it run alongside Salesforce or HubSpot?
Yes. The homepage says Lightfield syncs two ways with Salesforce and HubSpot, and its agent can ingest legacy CRM data and recreate your data model on day one.
Who founded Lightfield?
Per a16z, Keith Peiris and Henri Liriani, who previously built Tome.
Review evidence & sources7
Scores
- Ease of use
- 7.0
- Features
- 7.5
- Value for money
- 6.0
- Performance
- 6.5
- Support
- 6.5
- Privacy & security
- 7.0
Why this score
The vendor's help article says it can go live in under an hour and that chat is the primary interface. That is the vendor's claim with no independent verification; the website and help centre are in English only.
Why this score
Automatic capture, a meeting recorder, custom objects, skills and automations, API/MCP/CLI and Salesforce/HubSpot sync. Still young next to long-established CRMs.
Why this score
Starter is $89/user/month (up to 3 seats); Pro and Growth are per workspace from $999/month. No free plan, with seats and credits priced separately.
Why this score
No independent testing of capture accuracy or reliability was found; the score is cautious given the available evidence.
Why this score
A help centre, an in-product chat assistant, a support email ([email protected]) and scheduled sessions for migrating from an old CRM. No third-party reviews of support quality were found.
Why this score
A stated commitment not to train foundation models on customer data and a SOC 2 Type II report per the vendor; but the notice gives no retention periods and no subprocessor list.
Sources
- Vendor-providedLightfield homepageNov 11, 2026
- Vendor-providedLightfield pricing pageNov 11, 2026
- Vendor-providedLightfield privacy noticeNov 11, 2026
- Vendor-providedLightfield help: how it differs from traditional CRMsNov 11, 2026
- Vendor-providedLightfield blog: Our $47M Series A (2026-09-09)Nov 11, 2026
- pressa16z: Investing in Lightfield (2026-09-09)Nov 11, 2026
- pressVentureBeat (2025-11-20)Nov 11, 2026
Specs & compatibility
- Developer
- Magical Tome, Inc. (Lightfield)
- Headquarters
- United States
- Launched
- 2025
- Category
- Business
Capabilities
- AI features
- Public API
- Integrations
- Real-time collaboration
Platforms
- Web
- API
Interface languages
- English
Integrations
- Gmail/email
- Calendar
- Slack
- Salesforce
- HubSpot
Support
- Live chat
- Help center
Change history
- Company.Announced a $47M Series A led by a16z; the vendor says 5,000+ companies have signed up.
- Update.Latest update date shown on the privacy notice.
- Launch.VentureBeat reported Lightfield's public launch after a year in stealth, with 100+ early customers using it daily.
Full change history (4)
- Company.Tome's founders pivoted from the presentation app to a CRM, shrinking the team to a core group of engineers.
About the author
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