Fever Review

Per the terms of use, Fever tickets are non-refundable and cannot be exchanged for other events. If an event is postponed, moved, significantly changed or cancelled for reasons not caused by Fever, customers must contact Fever by the Monday after the event to request a voucher for a later date or an equivalent amount to spend in the app.

The global privacy notice names Fever Labs Inc. (New York) as data controller, with Spain's data protection authority (AEPD) as lead EU supervisor. Collected data includes name, email, optionally phone number and date of birth, usage data (IP, device, pages viewed, ticket purchases), GPS location if enabled and contacts if access is granted. Data may be shared with group subsidiaries, service providers, event organizers and venues (name, surname, email), advertising partners (hashed contact data) and authorities when legally required; sharing with outside companies for their own marketing requires opt-in. Accounts unused for two years may be deleted after Fever contacts the user. Users can request access, correction, deletion and portability, or withdraw consent, via a form sent to the Data Protection Officer. The notice does not specify encryption methods. On Google Play, Fever declares no data shared with third parties, which sits awkwardly with the hashed contact data passed to ad partners under the notice; the listing says the app may collect personal info, financial info and 6 other types, encrypts data in transit and accepts deletion requests. The notice lists an effective date of 21 May 2026, while section 15 says it was last updated on 1 April 2024.