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Doctranslate.io vs DeepL for translating whole Word, PDF and PowerPoint files

By Official AppDuo editorial team · Updated

Doctranslate.io logoDoctranslate.io7.1/10Freemium · $16.58/moDeepL logoDeepL7.4/10Freemium · ≈ $8.27/mo (€7.49/mo)

Quick verdict

Doctranslate.io charges credits by the page and names four file formats; DeepL counts files per month and runs on more platforms.

Doctranslate.io comes from ThinkPrompt in Ho Chi Minh City and publishes prices in both VND and USD. Text translation is free; translating DOCX, PDF, PPTX and XLSX files costs credits. It has no public ratings on the App Store or Trustpilot yet.

DeepL, from DeepL SE in Germany, lists prices in euros and caps how many files each plan can translate per month. Paid plans do not train on your text; the free version does. Its apps rate highly in the stores, but it scores only 2.4/5 on Trustpilot.

Head-to-head

Doctranslate.io leads on 1, DeepL on 2, 7 even

FeatureDoctranslate.ioDeepL
Document formats the vendor names[1],[11],[13]The homepage lists DOCX, PDF, PPTX and XLSX into 100+ languages, with tables, headings and images kept in place.Every plan translates files, but the sources AppDuo read list no specific formats and say nothing about layout.
→ Doctranslate.io tells you up front that Excel and PowerPoint files are accepted; with DeepL, try a sample file with no personal data on the free plan before paying.
How file translation is metered[2],[7],[11]File translation uses credits; the pricing page puts top-ups at 10 cents per A4 page (about 200 words). The sources AppDuo read state no file-size limit.A monthly file count with a size cap: Free 1 file (5 MB), Individual 3 (30 MB), Team 20 (30 MB), Business 100 (100 MB).
→ DeepL's ceiling is the number of files, so people translating many short files hit it first; on Doctranslate.io, cost grows with document length.
Free tier[1],[2],[11],[12]Unlimited free text translation; 5 credits on sign-up to try file translation.50,000 text characters and 1 file (up to 5 MB) per month, 1 glossary. Content is used for training, and the terms prohibit personal data.
→ DeepL gives one free file every month, while Doctranslate.io's 5 credits come only at sign-up; but DeepL's free tier is off-limits for documents with personal data.
Personal plan price[2],[7],[11]Personal Subscription $199/year (about $16.58/month) for 4,000 credits, or top-ups from $4.99 for 50 credits that never expire.Individual €7.49/month (≈ $8.27/month) billed annually (euro price on DeepL's pricing page, VAT included): 3 files a month up to 30 MB, 300,000 characters, 30 minutes of DeepL Voice.
→ Different currencies and different units (credits versus files) mean neither is simply cheaper; estimate your monthly pages or files and price each plan against that.
Team pricing[2],[7],[11]Team Subscription $99/month for 2,000 credits, or $999/year (about $83.25/month) for 25,000 credits. One price for the team, with team management and dashboard reports; the sources AppDuo read give no seat limit.Team €24.99 (≈ $27.58) per user per month (20 files a month, 30 MB) and Business €49.99 (≈ $55.18) per user per month (100 files, 100 MB), both billed annually; Enterprise is custom.
→ DeepL costs more as headcount grows, since it charges per user; Doctranslate.io costs more as page volume grows, since it charges by credit.
Trial and refunds[2],[9],[11],[19]The sources AppDuo read show no paid-plan trial, only the 5 starter credits. Neither the pricing page nor the terms mention refunds; invoices must be requested on the day of payment.Individual and Team have a 30-day trial; Business has none. The sources AppDuo read state no refund policy, and some Trustpilot reviewers report charges after a trial (unverified accounts).
→ On DeepL, cancel before the trial ends if you will not stay; on Doctranslate.io, request the invoice straight away if your company needs one.
File retention and processing location[8],[12]Files are deleted after 7 days on the free plan; paid plans choose 7, 30, 90 or 365 days and can delete sooner. Content goes to unnamed AI providers and may be processed in Asia and the US.Paid plans keep text only until the translation is done, with no training use; documents are processed in the EEA. The free version keeps content for an unstated period and trains on it.
→ On paid plans DeepL names a narrower processing location (the EEA, versus Asia and the US) and deletes text once translated, while Doctranslate.io passes content to unnamed AI providers; on the free tiers it flips, with Doctranslate.io giving a deletion deadline and DeepL none.
Certifications and private deployment[1],[2],[7],[12],[13]The homepage cites ISO 27001 (self-reported). Business Plans Plus offers a private domain and server, priced after a consultation.The business page lists ISO 27001, SOC 2 Type II, GDPR, HIPAA and BSI C5 Type 2 (self-reported); the privacy policy is written under the GDPR.
→ IT teams wanting a long compliance list get more from DeepL; those needing documents on a private server have that option with Doctranslate.io. Both are vendor claims.
Platforms[1],[3],[13],[17],[18]Web and an iOS app (released 23 June 2025, no ratings yet), plus an API. The sources AppDuo read show no Android app.Web, iOS, Android, Windows, macOS, a browser extension and an API; connects to Google Drive, SharePoint and Adobe Experience Manager.
→ Only DeepL has dedicated apps for translating files on a desktop or an Android phone.
Vietnamese and evidence of quality[4],[14],[15]Translates 100+ languages. Lao Dong reports that a paper at the IEEE-RIVF conference (December 2024) found the vendor's model scored well on English–Vietnamese; this is second-hand.Translates 36 languages; Vietnamese arrived on 24 June 2025 across all Translator versions and the API. The sources AppDuo read contain no independent quality benchmark.
→ No independent test compares the two on English–Vietnamese, so the safest check is to run the same non-sensitive document through both.

Prices marked ≈ are converted to USD at the reference rate of Nov 14, 2026 (ExchangeRate-API) so they can be compared. What you pay follows the vendor's price and exchange rate.

Choose Doctranslate.io if…

  • You often translate Excel and PowerPoint files and want the formats spelled out
  • You want to pay in VND and buy credits as needed rather than subscribe yearly
  • You translate short passages daily and do not want a free character cap
  • Your organisation wants documents handled on its own server

Choose DeepL if…

  • You translate documents on Android, Windows or macOS
  • You need glossaries and a choice of formal or informal tone
  • Your company requires EU processing and certifications such as SOC 2 Type II
  • You want a full 30-day trial of a paid plan before deciding

What a stack of documents costs

The two vendors meter file translation in different units, so you estimate cost differently. On Doctranslate.io, longer documents use more credits; the pricing page itself works this out to 10 cents per A4 page on top-ups, about 6 cents on Personal and about 4 cents on Team. Top-up credits never expire, while the 4,000 Personal credits must be used within a year. On DeepL the ceiling is the number of files and the size of each. The sources AppDuo read do not say how many pages a file may have, or whether file translation also counts against the character allowance. Someone translating a few thick reports a month and someone translating dozens of one- or two-page files will find the two price lists cheap and expensive in opposite directions.

When documents contain personal data

Contracts, HR files and statements are exactly the documents people want translated with layout intact, and the ones that need most care. DeepL's terms bar personal data from the free version, and its privacy policy says free-version content is used for training with no stated retention period. On paid plans text is deleted once translated, though saved translations and glossaries stay in the account until you remove them, and providers such as Stripe and Zendesk may involve transfers to the US. Doctranslate.io says it does not sell personal data or use document content for advertising, yet it passes content to AI processing providers its policy does not name. Organisations that must know exactly who can read their files should ask the vendor before uploading.

Thin evidence on both sides

Doctranslate.io's iOS app has no App Store ratings yet and its Trustpilot page has 0 reviews; usage figures and quality results come from the vendor or from Lao Dong and Phap Luat coverage quoting it. DeepL has far more feedback: 4.8/5 on the US App Store (13,284 ratings) and 4.7/5 on Google Play (about 437K), but only 2.4/5 on Trustpilot (790 reviews). Trustpilot reviewers complain about charges after trials, refunds and slow support; these are unverified accounts. The high store ratings and the low Trustpilot score reflect different groups of users, so they should not be merged into one figure.

Currency, invoices and where you buy

Doctranslate.io publishes prices in both VND and USD, so buyers in Vietnam know the exact amount up front. Two details are easy to miss: invoices must be requested on the day of payment, and neither the pricing page nor the terms mention refunds. DeepL lists prices in euros, VAT included, with 16% off for annual billing, and the pricing page shows no monthly-billing price. Through the iOS app, monthly plans run from $10.49 to $38.00 and yearly plans from $104.99 to $384.99, so what you pay depends on where you buy. DeepL's 30-day trial is long enough to run a few real files, as long as you cancel in time if you will not continue.

Frequently asked questions

Do Doctranslate.io credits expire?

Top-up credits never expire. Credits that come with the Personal Subscription are valid for one year.

Can I use a glossary when translating documents?

DeepL has glossaries: 1 on Free and Individual, 5 on Team, unlimited on Business (fair use policy), and paid plans add formal or informal tone. The sources AppDuo read do not mention glossaries for Doctranslate.io.

Besides documents, what else can each translate?

Doctranslate.io also handles images, audio (MP3, WAV) and video (MP4 or YouTube, TikTok and Facebook links). DeepL translates camera photos and speech, with 30 minutes of DeepL Voice on Individual.

How do I reach support?

Doctranslate.io offers email on top-ups, adds chat on Personal and a hotline on Team. DeepL offers email and a help centre.

Sources

Numbers in the table refer to these sources, read on the dates shown.

  1. 1.Doctranslate.io official homepage · Vendor-provided · Nov 13, 2026
  2. 2.Doctranslate.io pricing and billing page (vi) · Vendor-provided · Nov 13, 2026
  3. 3.App Store listing (iTunes lookup, VN) · store · Nov 13, 2026
  4. 4.Lao Dong (2025-02-18): Doctranslate.io reaches international level · press · Nov 13, 2026
  5. 5.Bao Phap Luat - Doanh nhan (2025-02-20): from underdog to Google partner · press · Nov 13, 2026
  6. 6.AlternativeTo: Doctranslate · review-site · Nov 13, 2026
  7. 7.Doctranslate.io pricing page (en, USD) · Vendor-provided · Nov 13, 2026
  8. 8.Doctranslate.io privacy policy · Vendor-provided · Nov 13, 2026
  9. 9.Doctranslate.io terms of use · Vendor-provided · Nov 13, 2026
  10. 10.Trustpilot: Doctranslate (0 reviews) · review-site · Nov 13, 2026
  11. 11.Official pricing page · Vendor-provided · Nov 10, 2026
  12. 12.Official privacy policy · Vendor-provided · Nov 10, 2026
  13. 13.Official translator product page · Vendor-provided · Nov 10, 2026
  14. 14.Official press release: Vietnamese, Hebrew, Thai (2025-06-24) · Vendor-provided · Nov 10, 2026
  15. 15.Official blog: Vietnamese, Thai, Hebrew launch · Vendor-provided · Nov 10, 2026
  16. 16.Official press release: $300M investment (2024-05-22) · Vendor-provided · Nov 10, 2026
  17. 17.App Store listing (US) · store · Nov 10, 2026
  18. 18.Google Play listing · store · Nov 10, 2026
  19. 19.Trustpilot reviews · review-site · Nov 10, 2026
  20. 20.Wikipedia: DeepL Translator · Community-reported · Nov 10, 2026

Prepared by the AppDuo Editorial Team from the sources cited in this article. AI assists with organising and cross-checking data; editorial responsibility remains with AppDuo.

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