Source-backed analysis10
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
10 reference sourcesInformation updated Nov 13, 2026
How we review
Doctranslate.io Review
AI translation of whole Word, PDF, PowerPoint and Excel files, layout kept
By AppDuo Editorial Team · Updated · Fact-checked
- Web
- iOS
On this page
Decide at a glance
Our verdict
A fit for people who regularly translate Word, PDF, PowerPoint and Excel files and want a few AI office tools in the same place. Trade-offs: credit-based pricing is hard to compare, there are no public ratings on the App Store or Trustpilot yet, and translation quality has not been independently tested.
Best for: Offices and schools translating many documents that must keep their formatting
Skip it if: People who only translate short texts now and then (free tools already cover that)
Pros
- Translates DOCX, PDF, PPTX and XLSX files into 100+ languages and, per the homepage, keeps tables, headings and images in place
- Beyond documents: image, audio and video translation, meeting notes, slide generation and an API
- Unlimited free text translation and 5 starter credits for file translation
Cons
- Credit-based pricing is hard to compare; neither the pricing page nor the terms state a refund policy
- No public ratings yet: the iOS app has none on the App Store and the Trustpilot page has 0 reviews
All pros and cons · Who is it for?
More pros
- Web interface in 15 languages (English, Vietnamese, Japanese, Arabic, Hindi, …)
- The privacy policy spells out file retention: deleted after 7 days on the free plan, 7 to 365 days by choice on paid plans
More cons
- Document content goes to unnamed AI processing providers and may be processed in Asia and the US; ISO 27001 certification is self-reported
- Usage figures and translation-quality results come from the vendor or press coverage quoting it, with no independent check
Best for
- Teams that want translation, meeting notes, slides and data entry on one platform
Skip it if
- Organisations that need to know exactly who processes their files, since the privacy policy does not name its AI providers
Experience & key features
What Doctranslate.io is
Doctranslate.io is an AI translation and document-processing platform from ThinkPrompt, based in Ho Chi Minh City. According to Lao Dong, it launched in 2023, was founded by Tran Vu Anh, joined Google for Startups Accelerator 2024 and placed in the top 5 at TECHFEST 2024.
Key features
The core job is translating DOCX, PDF, PPTX and XLSX files into 100+ languages while keeping the layout. It also translates images, audio (MP3, WAV) and video (MP4 or YouTube, TikTok and Facebook links), extracts data from documents, takes meeting notes, generates slides, offers PDF and image tools, and has a public API. Businesses can run it on-premise. Live interpretation for events is a separate product, Cabin AI.
Pricing and value
Text translation is free. File translation uses credits: top-ups from $4.99 for 50 credits, Personal Subscription at $199/year for 4,000 credits, and Team Subscription at $99/month or $999/year. The pricing page works this out to about 10, 6 and 4 cents per A4 page respectively. The Team plan is for organisations, so it should not be set against personal plans. Neither the pricing page nor the terms of use mention refunds.
More analysis
Versus alternatives
Unlike DeepL or Google Translate, Doctranslate.io bundles extra office tools (meeting notes, slides, data entry) and offers on-premise deployment for businesses. In return, it has no public ratings on the App Store or Trustpilot, and no translation-quality comparison outside vendor-linked sources. Try the free tier on non-sensitive documents before buying credits.
Screenshots
Plans & pricing
Prices last verified Nov 13, 2026
Official US prices (USD)
- FreePersonalFree
- TopupPersonal
- Personal SubscriptionPersonal$16.58/mo billed yearly
- Team SubscriptionBusiness$99/mo$83.25/mo billed yearly
- Business Plans PlusBusiness
Miễn phí
PersonalFree
Unlimited free text translation; 5 credits on sign-up.
Nạp credit
PersonalContact sales
One-off packs, credits never expire: 50 credits for $4.99, 120 for $9.99, 260 for $19.99, 750 for $49.99. The pricing page puts this at 10 cents per A4 page (about 200 words).
Gói Cá Nhân
Personal₫433,250/mo
$199/year for 4,000 credits, valid for 1 year (about 6 cents per A4 page); email and chat support, proofreading service.
Gói Nhóm
Business₫2,599,000/mo
₫2,166,583/mo billed yearly
$99/month for 2,000 credits or $999/year for 25,000 credits (about 4 cents per A4 page); team management, dashboard reports, email, chat and hotline support.
Gói Kinh Doanh Cao Cấp
BusinessContact sales
Custom quote after booking a call; private domain and server, dedicated support team.
- Free plan limits
- Unlimited text translation, which the vendor calls free for life; 5 credits on sign-up to try file translation.
- Free trial
- No free trial
Cancellation & refunds
Neither the pricing page nor the terms of use state a refund policy. Invoices must be requested on the day of payment.
Privacy
Per the privacy policy, uploaded and generated files are deleted after 7 days on the free plan; paid plans can choose 7, 30, 90 or 365 days, and users can delete files sooner. The vendor says it does not sell personal data or use document content for advertising, but it shares content with unnamed AI processing providers, and data may be processed in Asia and the United States. The homepage states ISO 27001 certification; this is a vendor self-report.
Doctranslate.io alternatives
Controversies & incidents
Issues documented by the press, regulators, courts or the vendor itself. Every item is sourced; unproven claims are labelled as allegations. Last researched: Nov 13, 2026
No significant controversies or incidents found in the sources we checked.
Frequently asked questions
Is Doctranslate.io free?
Text translation is free and unlimited. New accounts get 5 credits for file translation; after that you need to buy credits or a plan.
Which file formats are supported?
Per the homepage: DOCX, PDF, PPTX and XLSX for documents, MP3 and WAV for audio, and MP4 or YouTube, TikTok and Facebook links for video.
How long are uploaded files kept?
Per the privacy policy, files are deleted after 7 days on the free plan; paid plans choose 7, 30, 90 or 365 days. You can delete files from your history at any time.
Is there a mobile app?
There is an iOS app on the App Store, released 23 June 2025 (v1.0.0), with no ratings yet. We found no Android app for Doctranslate.io itself; Cabin AI, the same company's live-interpretation product, has an Android version.
Does Doctranslate.io offer refunds?
Neither the pricing page nor the terms of use state a refund policy. Ask [email protected] before buying.
Review evidence & sources10
Scores
- Ease of use
- 7.5
- Features
- 7.8
- Value for money
- 6.8
- Performance
- 6.8
- Support
- 6.8
- Privacy & security
- 7.0
Why this score
Web interface in 15 languages and a simple file-translation flow as described by the vendor; the iOS app lists English only and has no user ratings to confirm it.
Why this score
Covers four document formats, images, audio and video, plus office tools, an API and on-premise deployment for businesses; translation quality has no independent evaluation.
Why this score
Text translation is free, but files use credits: Personal Subscription $199/year for 4,000 credits (about 6 cents per A4 page), Team Subscription $99/month; no stated refund policy.
Why this score
Lao Dong reports that a paper at the IEEE-RIVF conference found the vendor's model scored well on English–Vietnamese; this is second-hand, with no independent test or user ratings.
Why this score
Email only on top-ups, chat added on Personal, hotline on Team; plus a user guide, FAQ and videos. No customer ratings on support quality.
Why this score
The privacy policy states clear retention periods, no sale of data, and an on-premise option; on the other hand, content goes to unnamed AI providers and ISO 27001 is self-reported.
Sources
- Vendor-providedDoctranslate.io official homepageNov 13, 2026
- Vendor-providedDoctranslate.io pricing and billing page (vi)Nov 13, 2026
- storeApp Store listing (iTunes lookup, VN)Nov 13, 2026
- pressLao Dong (2025-02-18): Doctranslate.io reaches international levelNov 13, 2026
- pressBao Phap Luat - Doanh nhan (2025-02-20): from underdog to Google partnerNov 13, 2026
- review-siteAlternativeTo: DoctranslateNov 13, 2026
- Vendor-providedDoctranslate.io pricing page (en, USD)Nov 13, 2026
- Vendor-providedDoctranslate.io privacy policyNov 13, 2026
- Vendor-providedDoctranslate.io terms of useNov 13, 2026
- review-siteTrustpilot: Doctranslate (0 reviews)Nov 13, 2026
Specs & compatibility
- Developer
- ThinkPrompt Company Limited
- Headquarters
- Vietnam
- Launched
- 2023
- Category
- AI
Capabilities
- AI features
- Public API
- Mobile app
- Real-time collaboration
Platforms
- Web
- iOS
Interface languages
- Vietnamese
- English
- Japanese
- Chinese
- Spanish
- French
- Korean
- German
- Portuguese
- Russian
- Thai
- Indonesian
Support
- Live chat
- Phone
- Help center
- Video tutorials
Change history
- Launch.Doctranslate.io iOS app released on the App Store (v1.0.0).
- Company.Lao Dong reports the product launched in 2023, joined Google for Startups Accelerator 2024 and placed in the top 5 at TECHFEST 2024.
- Update.Per Lao Dong, the vendor's ALMA-Gemma-7B-IT-ST translation model was presented in a paper at the IEEE-RIVF conference (Da Nang, 21–23 Dec 2024).
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