Source-backed analysis10
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
10 reference sourcesInformation updated Nov 10, 2026
How we review
VNeID Review
The Ministry of Public Security's national ID app: e-ID, documents, online filings
By AppDuo Editorial Team · Updated
- iOS
- Android
On this page
Decide at a glance
Our verdict
VNeID is a free national identity app, suited to people who need an electronic ID, integrated driving licence and health insurance card, and online administrative filings. The trade-offs are fairly low store ratings (2.7/5 on the App Store, 3.8/5 on Google Play) and in-person registration for Level 2 accounts.
Best for: Citizens with a chip ID card who want an electronic ID, health insurance card or driving licence on their phone
Skip it if: People without a Level 2 account, since many electronic documents require Level 2
Pros
- Free; a Level 2 account can stand in for the citizen ID card in transactions that require it
- Integrates the driving licence, vehicle registration, electronic health insurance card, residence information, birth and marriage certificates, degrees and certificates
- Submit administrative dossiers online through the National Public Service Portal and receive results in the app
Cons
- Low ratings: 2.7/5 from 62,327 ratings on the Vietnam App Store and 3.8/5 from 281,882 on Google Play
- A Level 2 account requires a visit to the commune or ward police and takes up to three working days
All pros and cons · Who is it for?
Pros
- Still gaining features: version 2.2.12 (17 Sep 2026) added the electronic health book and VNeID CA digital-signature registration
Cons
- From 28 Sep 2026 accounts are locked automatically if the registered phone number is not in the user's own name
- Wikipedia reports scams posing as police and fake apps targeting VNeID users
Best for
- People filing administrative procedures online and receiving results in the app
Problems it solves
Experience & key features
What is VNeID?
VNeID is a national identity app run by the Ministry of Public Security. According to Wikipedia it launched on 10 September 2021 for health declarations and domestic travel during COVID-19 and was declared the national digital-citizen app on 9 August 2022. On the App Store it has been listed since 30 August 2021, published by the Research and Application Center for Residents Data (Trung tâm dữ liệu quốc gia về dân cư). The vneid.gov.vn homepage reports more than 78.2 million users, of whom more than 56.5 million are regular users.
Features and account levels
The vneid.gov.vn homepage says the app can replace traditional documents, manage identification codes and documents in one place, and handle travel and health declarations. A Ha Tinh provincial portal article says Level 1 can be registered online, with a response within a day but limited features, while Level 2 requires a visit to commune or ward police (up to three working days) and is the condition for the electronic ID, electronic health insurance card and aviation services. Version 2.2.12 (17 Sep 2026) added the electronic health book, vehicle inspection documents, VNeID CA digital-signature registration and wider information sharing with state agencies (birth and marriage certificates, degrees, certificates).
New rules and cost
The app is free. Under Decree 320/2026/NĐ-CP, amending Decree 69/2024/NĐ-CP, from 28 September 2026 the system automatically locks an account if its registered phone number changes to one not in the user's own name; citizens aged 6 and over with a citizen ID card or identity card can get a Level 1 or Level 2 account; accounts on many platforms (banking, securities, telecom, e-commerce and others) must be linked to VNeID by 31 December 2026, or by 30 June 2027 for bank accounts. A driving licence and vehicle registration on VNeID may be shown to traffic police from 1 July 2024 under the Ministry of Public Security's Circular 28.
More analysis
Who it's for and how it compares
VNeID suits citizens who want electronic documents and online procedures. For administrative filings the National Public Service Portal is the submission gateway while VNeID provides identity; VssID covers social insurance and eTax Mobile covers tax. Because scams using fake apps are in circulation, install it only from the App Store, Google Play or the links on vneid.gov.vn.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
VNeID
PersonalFree
The app is free on the App Store and Google Play. Level 1 accounts can be registered online with a response within a day, but have limited features; Level 2 accounts require an in-person visit to the commune or ward police (per the Ha Tinh provincial portal).
- Free plan limits
- Only Level 2 accounts get the electronic ID, electronic health insurance card and aviation services; Level 2 issuance takes no more than three working days.
- Free trial
- No free trial
Cancellation & refunds
Not applicable; the app is free.
Privacy
VNeID is run by the Ministry of Public Security and tied to the national population database, so personal data is held by the state. According to Wikipedia, the ministry has pledged that citizen data is encrypted against hackers, while VOA argued that VNeID and the Identity Law let the authorities track people through their phones. Scammers have also posed as police and sent links to fake websites and apps to take over phones and bank accounts via OTP codes. From 28 Sep 2026, under Decree 320/2026/NĐ-CP, the system automatically locks an account if the registered phone number changes to one not registered in the user's own name. The vneid.gov.vn homepage carries scam warnings and links to a Privacy Policy page, but that page displayed no content when consulted, so the policy's details could not be assessed.
VNeID alternatives
Frequently asked questions
Is VNeID free?
Yes. The app is free. Level 1 is registered online; Level 2 is done in person at the commune or ward police.
How do Level 1 and Level 2 differ?
Level 1 is used only to prove personal information with limited features. Level 2 carries the same value as the citizen ID card where an ID is required and is the condition for the electronic ID, electronic health insurance card and aviation services, per luatvietnam.vn and the Ha Tinh portal.
Can VNeID replace a driving licence?
From 1 July 2024, under the Ministry of Public Security's Circular 28, you can show a driving licence and vehicle registration integrated on VNeID to traffic police. A luatvietnam.vn article says the documents must be synced into a Level 2 account.
When is a VNeID account locked?
Under Decree 320/2026/NĐ-CP, from 28 September 2026 the system automatically locks an account if the registered phone number changes to one not registered in the user's own name. Before switching numbers, check that the new one is registered to you.
Review evidence & sources10
Scores
- Ease of use
- 5.8
- Features
- 8.3
- Value for money
- 8.8
- Performance
- 5.6
- Support
- 6.4
- Privacy & security
- 6.0
Why this score
Store ratings are low for the category (2.7/5 on the Vietnam App Store, 3.8/5 on Google Play), and Level 1 is online but Level 2 needs an in-person visit. The interface is Vietnamese-only.
Why this score
Very broad: electronic ID, driving licence, vehicle registration, health insurance card, birth and marriage certificates, degrees, online filings, VNeID CA digital-signature registration and login to other services such as VssID. Marked down because many features unlock only with a Level 2 account.
Why this score
The app is free with no paid tier. Marked down slightly because most electronic documents still need an in-person trip to the police for a Level 2 account.
Why this score
The sources consulted contain no independent performance data. The only citable signal is the low rating on both stores (2.7/5 and 3.8/5), which suggests many users are dissatisfied.
Why this score
The homepage lists a 1900.0368 hotline and a support email plus scam warnings; no detailed help centre was found.
Why this score
The ministry pledges encryption, and rules lock accounts when the phone number is not the user's own. Marked down because data is tied to the national database, critics raise surveillance concerns, scams target users, and the privacy policy page showed no content when consulted.
What users say
- App Store (Vietnam)2.7/5 · 62,327
- Google Play (Vietnam)3.8/5 · 281,882
Sources
- Vendor-providedOfficial VNeID website (vneid.gov.vn)Nov 10, 2026
- Vendor-providedVNeID privacy policy page (no content displayed)Nov 10, 2026
- Vendor-providedHa Tinh provincial portal: VNeID changes from 28/9Nov 10, 2026
- Vendor-providedHa Tinh provincial portal: documents VNeID can replaceNov 10, 2026
- storeApp Store listing (Vietnam)Nov 10, 2026
- storeiTunes Lookup API (rating, release date, version, notes)Nov 10, 2026
- storeGoogle Play listing (Vietnam)Nov 10, 2026
- Community-reportedWikipedia (Vietnamese): VNeIDNov 10, 2026
- pressLuatVietnam: can VNeID replace a driving licence or health insurance cardNov 10, 2026
- pressBáo Pháp Luật TP.HCM: VNeID 2.0.9 update (2023-08-28)Nov 10, 2026
Specs & compatibility
- Developer
- Bộ Công an (Trung tâm Dữ liệu quốc gia về dân cư)
- Headquarters
- Vietnam
- Launched
- 2021
- Category
- Utilities
Capabilities
- Mobile app
- Integrations
Platforms
- iOS
- Android
Interface languages
- Vietnamese
Integrations
- Cổng dịch vụ công quốc gia
- VssID
- Thẻ BHYT điện tử
- Giấy phép lái xe
- Đăng ký xe
Support
- Phone
- Help center
Change history
- Update.Decree 320/2026/NĐ-CP takes effect: accounts are locked automatically if the registered phone number is not in the user's own name.
- Feature.iOS version 2.2.12 adds the electronic health book, vehicle inspection documents and VNeID CA digital-signature registration.
- Feature.Driving licence and vehicle registration on VNeID can be shown to traffic police, under the Ministry of Public Security's Circular 28.
Full change history (8)
- Feature.Version 2.0.9 lets users share identity information with accommodation providers and sign in to VssID with the electronic identity account.
- Company.VNeID is declared the national digital-citizen app.
- Update.The Prime Minister signs Decision 06/QĐ-TTg approving the 2022–2025 project on population data, electronic identification and authentication, which covers VNeID.
- Launch.The Ministry of Public Security and Ho Chi Minh City Police launch VNeID for health declarations and domestic travel during COVID-19.
- Launch.VNeID appears on the Vietnam App Store.
About the author
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