Source-backed analysis6
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
6 reference sourcesInformation updated Nov 10, 2026
How we review
Sổ sức khỏe điện tử Review
The Ministry of Health's e-health book app, now also built into VNeID
By AppDuo Editorial Team · Updated
- iOS
On this page
Decide at a glance
Our verdict
Sổ sức khỏe điện tử is a free personal health record from the Ministry of Health covering treatment and vaccination data. However, the standalone App Store app is rated only 2.4/5, has not been updated since 3 June 2022 and drew a steady stream of OTP and login-failure reviews through 2026, so most people are better served by the VNeID version.
Best for: Residents who want to view treatment and vaccination history held by the state
Skip it if: Anyone wanting a personal metrics tracker or a reliable booking app; the standalone app has had no release in over four years
Pros
- Free and provided by a government body, linked to the Ministry of Health's personal health record system
- The VNeID version lists, by year, the facility, diagnosis, test results and insured prescriptions
- A 19009095 helpline is listed in the App Store description; interface in Vietnamese and English
Cons
- Low rating: 2.4/5 from 31,578 ratings; reviews from June to November 2026 almost all report missing OTP codes and being unable to log in or reset a password
- The latest App Store release is 3.0.8 from 3 June 2022 and the description still centres on COVID-19 vaccination
All pros and cons · Who is it for?
Cons
- Two versions coexist (standalone app and VNeID book), which can confuse users; the VNeID book needs a Level 2 identity account
Best for
- VNeID Level 2 account holders who want to replace paper medical booklets
Problems it solves
Experience & key features
What it is
Per the App Store description, Sổ sức khỏe điện tử is a Ministry of Health app that lets Vietnamese residents manage their own health information, like a lifelong medical booklet linked to the Ministry's personal health record system. iTunes data dates the app's App Store debut to 5 March 2021, published by the Ministry of Health Office. The description emphasises COVID-19 vaccination registration, confirmation and a QR vaccination certificate.
From standalone app to VNeID
On 21 May 2024 the Ministry of Health issued Decision 1332/QĐ-BYT to pilot an electronic health book integrated into VNeID. It holds administrative data, history (allergies, illnesses, vaccinations) and each treatment episode. VnExpress (17 May 2025) reported that from 1 July 2025 the book officially replaces traditional paper documents, although most Ho Chi Minh City hospitals were still using paper booklets.
Viewing it on VNeID
According to a Ha Tinh provincial portal article (1 February 2026), you need a Level 2 electronic identity account, then open Health Records, choose the electronic health book and enter your security code. Each year lists visits, diagnoses, test results and insured prescriptions. A year marked "updating data" means no insured visit or prescription that year.
More analysis
Ratings and caveats
The standalone app is rated 2.4/5 on the Vietnam App Store from 31,578 ratings. Older reviews complain of missing hospital information and failed health-insurance QR scans; reviews from June to November 2026 mostly report OTP codes not arriving and failed logins. The latest version 3.0.8 shipped on 3 June 2022, and the app's privacy policy page could not be opened.
Who it is for
It suits people who want to look up treatment and vaccination records held by the state, and given the standalone app's state, VNeID is the easier route. For appointment booking or doctor consultations, apps such as Medpro, MyVinmec or YouMed offer dedicated booking features.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
Miễn phí
PersonalFree
The app is free on the App Store and the listing mentions no in-app purchases. The VNeID-integrated version needs a Level 2 electronic identity account, requested in person at the local police agency, per the Ha Tinh provincial portal.
- Free plan limits
- No paid tier is mentioned on the pages reviewed.
- Free trial
- No free trial
Cancellation & refunds
Not applicable: the app is free.
Privacy
The App Store privacy label (self-declared by the developer, not verified by Apple) says "Data Not Collected". That is hard to reconcile with an app wired into the Ministry of Health's personal health record system, so users should look for separate terms. The privacy-policy page linked from the App Store (on Google Sites) required a login and could not be read. For the VNeID book, Decision 1332/QĐ-BYT of 21 May 2024 has medical facilities create and digitally sign its content; AppDuo found no service-specific personal-data terms.
Sổ sức khỏe điện tử alternatives
Frequently asked questions
Is the e-health book free?
Yes. The app is free on the App Store with no in-app purchases. The VNeID book is also free but needs a Level 2 electronic identity account.
How does the VNeID book differ from the standalone app?
The standalone app dates from 2021 and its description centres on COVID-19 vaccination and the health record. The VNeID book, under Decision 1332/QĐ-BYT (21 May 2024), shows treatment history and insured prescriptions by year.
Has the VNeID book fully replaced paper booklets?
VnExpress (17 May 2025) reported the book officially replaces paper documents from 1 July 2025, though most Ho Chi Minh City hospitals were still using paper booklets at the time.
Who do I contact for installation problems?
The App Store description lists the 19009095 helpline for installation and usage help.
Review evidence & sources6
Scores
- Ease of use
- 4.0
- Features
- 5.5
- Value for money
- 6.5
- Performance
- 3.5
- Support
- 5.0
- Privacy & security
- 5.5
Why this score
The Vietnam App Store shows 2.4/5 from 31,578 ratings. Featured 2021 reviews cite failed health-insurance QR scans and trouble deleting old accounts; reviews from June to November 2026 are mostly 1-star reports of being unable to register or log in. The score rests on public ratings, not direct measurement.
Why this score
The app description lists vaccination registration and confirmation, post-vaccination reaction reports, a QR vaccination certificate, appointment booking and a health record, mostly built around COVID-19. The VNeID book under Decision 1332 holds administrative data, history and treatment episodes. There is no self-logged metrics tracking like consumer health apps.
Why this score
Free, provided by the Ministry of Health, with no in-app purchases. But many users report being unable to log in, which limits the standalone app's real value; the VNeID book is also free.
Why this score
The latest release 3.0.8 (3 June 2022) lists only generic bug fixes. App Store reviews from June to November 2026 repeatedly report system errors, OTP codes not arriving and being unable to get in. VnExpress (17 May 2025) also reports that most Ho Chi Minh City hospitals still used paper booklets.
Why this score
The App Store description lists a 19009095 helpline for installation and use, but no help pages or email. Several 2026 reviews complain there is no way to recover a password, and the developer has not replied to the reviews seen.
Why this score
Health data is managed by a state body and the App Store label says no data is collected, but the label is self-declared and unverifiable here, and the privacy policy page could not be read. The mid-range score reflects missing evidence, not a documented incident.
What users say
- App Store (Việt Nam)2.4/5 · 31,578
Sources
- storeApp Store listing (Việt Nam, via iTunes lookup)Nov 10, 2026
- Vendor-providedQuyết định 1332/QĐ-BYT (2024-05-21) trên LuatVietnamNov 10, 2026
- Vendor-providedCổng thông tin Hà Tĩnh: tích hợp tra cứu hồ sơ khám bệnh trên VNeID (2026-02-01)Nov 10, 2026
- Vendor-providedCổng thông tin Hà Tĩnh: tra cứu lịch sử khám chữa bệnh trên VNeIDNov 10, 2026
- pressVnExpress: Sổ khám bệnh giấy 'hết thời' (2025-05-17)Nov 10, 2026
- pressBáo Pháp luật: thí điểm sổ sức khỏe điện tử trên VNeID (2024-05-23)Nov 10, 2026
Specs & compatibility
- Developer
- Văn phòng Bộ Y tế
- Headquarters
- Vietnam
- Launched
- 2021
- Category
- Health
Capabilities
- Mobile app
Platforms
- iOS
Interface languages
- Vietnamese
- English
Integrations
- VNeID
Support
- Phone
Change history
- Company.Per VnExpress, the electronic health book in VNeID officially replaces traditional paper medical documents from this date.
- Company.The Ministry of Health issued Decision 1332/QĐ-BYT piloting the electronic health book integrated into VNeID.
- Update.Version 3.0.8 released with bug-fix and performance notes; still the latest App Store build as of 10 November 2026.
Full change history (5)
- Feature.Version 3.0.0 released; version 3.0.7 (4 May 2022) later added the vaccine passport.
- Launch.First release of the Sổ sức khỏe điện tử app on the Vietnam App Store per iTunes data.
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