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Source-backed analysis10

Review basis

Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.

10 reference sources

Information updated Nov 10, 2026

How we review
Notion logo

Notion Review

An all-in-one workspace for notes, docs, wikis, databases and AI

By Official AppDuo editorial team · Updated

  • Web
  • Windows
  • macOS
  • iOS
  • Android
Freemium · $12.00/mo
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Decide at a glance

Our verdict

Notion suits individuals and teams who want docs, wikis and light project tracking in one place, especially with customizable databases. The trade-offs are a steep learning curve, slowdowns on large pages and databases, and full AI features that sit in the Business plan (20 USD per seat per month billed yearly, 24 USD monthly).

Best for: Teams that need a wiki, docs and task tracking in one workspace

Skip it if: Anyone who just wants fast, lightweight notes with dependable offline use

Pros

  • One place for notes, docs, databases, calendar and AI, with a template library and connections to Slack, Google Drive, Jira, GitHub and Figma
  • Strong store ratings: 4.8/5 from over 90,000 on the US App Store and 4.6/5 from about 406,000 on Google Play
  • A usable Free plan for individuals: unlimited pages and blocks for a solo user

Cons

  • Hack'celeration cites a steep learning curve, especially for databases, and sluggish large pages and databases, particularly on mobile
  • Offline mode arrived in 2025 but is partial: per Hack'celeration it works page by page in the apps and a downloaded database keeps only its first 50 rows
All pros and cons · Who is it for?

More pros

  • AES-256 at rest with annual SOC 2 and ISO 27001 audits; workspace owners decide whether data is shared to improve Notion AI

More cons

  • Support is mainly by email per Hack'celeration; end-to-end encryption is not mentioned
  • Per Wikipedia, Notion announced in June 2026 that Notion Mail would shut down on 22 September 2026, showing add-on products can be dropped

Best for

  • People who like building their own note and database systems from templates; students and educators get Plus free

Skip it if

  • Organizations that need end-to-end encryption, which the pages consulted do not mention

Problems it solves

Experience & key features

What is Notion?

Notion is a workspace app from Notion Labs, based in San Francisco. Per Wikipedia the company was started by six founders in 2013, Notion 1.0 launched in August 2016 and it reported 1 million users in September 2019. The Google Play listing says it is used by over 100 million people.

How it works and key features

Pages in Notion are built from blocks, and databases can display as tables, lists, calendars or timelines, per Wikipedia. Plus adds forms, sites, charts, Notion Calendar and file uploads; Notion AI helps with writing, summarizing, translation and finding answers across the workspace and connected apps. Notion 3.0 added an AI agent in September 2025, and the Developer Platform launched in May 2026.

Pricing and value

Notion's pricing page lists four plans: Free, Plus (12 USD per seat per month, or 10 USD billed yearly), Business (24 USD, or 20 USD billed yearly) and Enterprise (custom pricing). Page history is 7, 30 and 90 days on Free, Plus and Business. Business includes Notion Agent, Custom Agents and AI Meeting Notes, while lower plans get only an AI trial. A full refund applies if you downgrade within three days on monthly billing or 30 days on annual billing.

More analysis

Who is it for?

Notion leans toward team wikis and databases, while Google Keep is a minimal quick-capture tool. Obsidian stores notes as local files, and Coda and Airtable compete on docs and databases. Choose Notion if you want one flexible place and can spend time learning it.

Screenshots

Notion promotional screenshot for iPhone from the App Store page
Notion promotional screenshot for iPhone from the App Store page
Second Notion screenshot on the App Store
Second Notion screenshot on the App Store
Third Notion screenshot on the App Store
Third Notion screenshot on the App Store

Plans & pricing

Prices last verified Nov 10, 2026

Free

Personal

Free

Notion's pricing page lists 5 MB per uploaded file, 7 days of page history and a trial of Notion AI. A solo user gets unlimited pages and blocks; multi-member workspaces have a block cap.

Plus

Personal

$12/mo/user

$10/mo billed yearly

12 USD per seat per month billed monthly, or 10 USD billed yearly. Files up to 5 GB, 30 days of page history and a trial of Notion AI. Plus is free for students and educators who sign up with a school email, limited to one member.

Business

Business

$24/mo/user

$20/mo billed yearly

24 USD per seat per month billed monthly, or 20 USD billed yearly. 90 days of page history; includes Notion Agent, Custom Agents, AI Meeting Notes, SAML SSO and 1,500 Standard plus 500 Select AI credits per seat per month.

Enterprise

Business

Contact sales

Custom pricing. Includes regional data storage and zero data retention with LLM providers.

Free plan limits
In a multi-member workspace, once the block cap is reached you can still read and edit existing content but cannot add new blocks; the pricing page does not state the number (Hack'celeration says 1,000 blocks).
Free trial
No free trial
Cancellation & refunds

Per the pricing page FAQ, Notion refunds the full amount (not pro-rated) if you downgrade within three days of starting monthly billing or within 30 days of starting annual billing. EU customers can get a full refund on a monthly subscription within 14 days of purchase.

Privacy

Per Notion's security page, data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256. Notion undergoes annual audits including SOC 2 and ISO 27001; the page does not mention end-to-end encryption, and regional data storage is Enterprise-only. The help page says Notion keeps per-minute backups of page content and publishes a subprocessor list. A workspace owner controls whether workspace data is shared with Notion to improve Notion AI, and thumbs-up/down feedback is not used for training. The pricing page lists 30-day LLM data retention on Free, Plus and Business and zero retention on Enterprise. On Google Play the developer declares that the app may share personal info, app activity and two other data types with third parties.

Official pricing page

Notion alternatives

Frequently asked questions

Is Notion free?

There is a Free plan. A solo user gets unlimited pages and blocks, but uploads are capped at 5 MB per file and page history is 7 days, per the pricing page.

Does Notion work offline?

Partly. Per Hack'celeration, offline mode arrived in 2025, works only in the apps and page by page; forms, buttons and sharing do not work offline.

Does Notion use my data to train AI?

Notion's AI help page says a workspace owner controls whether workspace data is shared with Notion to improve Notion AI, and thumbs-up/down feedback is not used for training.

Do students get Notion free?

The pricing page says Plus is free for students and educators, limited to one member.

Review evidence & sources10

Scores

Ease of use
7.0
Why this score

The "/" command editor is fast, but Hack'celeration rates ease of use 3.6/5 and cites a steep learning curve and messy navigation past a few dozen pages. The app scores 4.8/5 on the App Store.

Features
8.8
Why this score

Notes, docs, wikis, databases, calendar, AI, sites, forms and a developer platform; Hack'celeration rates features 4.5/5. Held below 9 because offline use is limited.

Value for money
7.4
Why this score

A generous Free plan for one person; Plus at 10 USD and Business at 20 USD per seat per month billed yearly (12 and 24 USD billed monthly). Full AI only on Business. Hack'celeration rates value 4.0/5.

Performance
6.6
Why this score

Hack'celeration reports large pages and databases become sluggish, especially with many relations, rollups or gallery views, and on mobile. Offline mode is page by page.

Support
6.0
Why this score

A help center exists. Hack'celeration rates support 3.5/5, says support is email-only with replies taking one to three days in complaints, and reports 2.2/5 on consumer review sites mainly over billing and support.

Privacy & security
6.8
Why this score

Encryption in transit and at rest, SOC 2, ISO 27001, ISO 27701, and workspace-owner control over data sharing for AI. Marked down for no end-to-end encryption found, 30-day LLM retention below Enterprise, and a Google Play declaration that some data types may be shared with third parties.

What users say

Sources

Specs & compatibility
Developer
Notion Labs, Inc.
Headquarters
United States
Launched
2016
Category
Productivity

Capabilities

  • Real-time collaboration
  • AI features
  • Templates
  • Integrations
  • Public API
  • Works offline
  • Mobile app

Platforms

  • Web
  • Windows
  • macOS
  • iOS
  • Android

Interface languages

  • Vietnamese
  • English
  • Japanese
  • Chinese
  • Spanish
  • French
  • Korean
  • German
  • Portuguese
  • Thai
  • Indonesian

Integrations

  • Slack
  • Google Drive
  • Jira
  • GitHub
  • Figma
  • Snowflake
  • Salesforce
  • Zendesk

Support

  • Help center
  • Email
  • Community forum

Change history

  1. Feature.Launches the Developer Platform; in June 2026 it announced Notion Mail would shut down on 22 September 2026.
  2. Feature.Notion 3.0 adds an AI agent feature.
  3. Feature.Launches Notion Calendar, its first standalone app.
Full change history (8)
  1. Feature.Launches Notion AI.
  2. Company.Raises 275 million USD led by Coatue Management and Sequoia Capital at a 10 billion USD valuation, with 20 million users.
  3. Limits.Removes the free plan's 1,000-block limit.
  4. Update.The company reports 1 million users.
  5. Launch.Notion 1.0 launches.
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