Source-backed analysis11
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
11 reference sourcesInformation updated Nov 10, 2026
How we review
Meesho Review
India's low-price marketplace: free delivery, COD and zero seller commission
By AppDuo Editorial Team · Updated
- Web
- iOS
- Android
On this page
Decide at a glance
Our verdict
Meesho suits shoppers in India after low-priced fashion and home goods, and small sellers who want to open a store without paying commission. The trade-off is a split in public opinion: app store ratings are high, while Trustpilot shows many complaints about product quality, delivery and support.
Best for: Shoppers in India who prioritise low prices, COD and 7-day returns
Skip it if: Buyers who need verified authentic goods, consistent quality or fast support
Pros
- Free delivery with no minimum order value (per the store listings)
- Cash on delivery and a 7-day return and refund policy
- Nine app languages on the App Store, including Hindi, Tamil, Telugu and Bengali
Cons
- Trustpilot shows 1.3/5 from 1,212 reviews, with complaints about damaged items, delivery and support
- India's consumer regulator fined Meesho INR 10 lakh over walkie-talkie listings lacking mandatory disclosures (December 2025)
All pros and cons · Who is it for?
Pros
- High store ratings: 4.6/5 on the App Store and 4.4/5 on Google Play
Cons
- The privacy policy allows sharing data with third parties for marketing and collecting information about other apps on the device
Best for
- Individuals and small businesses who want to sell without listing commission
Skip it if
- Anyone outside India, since the service is aimed at that market
Problems it solves
Experience & key features
What Meesho is
Meesho is an Indian online marketplace selling fashion, home and kitchen, kids and baby care and beauty products. According to Wikipedia, it was founded by Vidit Aatrey and Sanjeev Barnwal in December 2015 in Bengaluru, and the name is short for "Meri shop" ("my shop"). The company listed on the NSE and BSE in December 2025.
How it works and key features
Buyers install the app, add items to the cart and pay by COD or online. The Google Play description lists free delivery on every order with no minimum, and 7-day returns. It also promotes deals under INR 99 and an extra discount of up to 35% on the first order. On the seller side, individuals and small businesses can list products, track orders and manage inventory. Wikipedia reports that Meesho launched Valmo, a logistics marketplace that aggregates several carriers, in 2024.
Pricing and business model
Buyers pay nothing to use the app. Meesho's official careers site states it takes no commission from suppliers to list products. According to Inc42, Q4 FY26 operating revenue was INR 3,531.2 crore, up 47.1% year on year, and the consolidated net loss narrowed 88% to INR 166.3 crore. Wikipedia lists full-year FY26 revenue of INR 13,099 crore and a net loss of INR 1,358 crore.
More analysis
The other side: quality and complaints
The 4.6/5 App Store and 4.4/5 Google Play scores contrast with 1.3/5 on Trustpilot (1,212 reviews), where reviewers cite damaged goods, undelivered orders and weak support. These sources capture different user groups, so none is definitive. India's government told Parliament that Meesho drew 29,284 complaints on the National Consumer Helpline in 2025, behind Flipkart and Amazon. In December 2025 the CCPA fined Meesho INR 10 lakh over walkie-talkie listings without mandatory disclosures.
Versus alternatives
Meesho targets the Indian market and the app offers English plus Indian languages. People who need an international marketplace can look at Amazon, AliExpress or Temu, and those focused on cheap fashion can also compare Shein. Delivery coverage and policies differ across these services, so check the terms for your region.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
Người mua / Buyer
PersonalFree
Free app. The Google Play and App Store descriptions list free delivery on all orders with no minimum order value, cash on delivery (COD) and a 7-day free return and refund policy.
Người bán / Supplier
BusinessFree
Meesho's official careers site states it takes "ZERO commissions" from suppliers to list products. Detailed seller terms sit on the supplier portal, which we could not open.
- Free plan limits
- No sign-up cost to install and shop; you pay the product price.
- Free trial
- No free trial
Cancellation & refunds
Both Google Play and the App Store describe a 7-day free return and refund policy. Meesho's returns policy page could not be opened, so category-specific conditions are unverified.
Privacy
Meesho's Privacy Policy (last updated 23 June 2025) says the app collects account, order and payment information, device data, real-time location where permitted, and may collect information about other apps on the phone. Data may be disclosed to logistics and payment providers, advertisers and third parties that market products to users. On Google Play the developer declares the app may collect and share location, personal info and other categories, encrypts data in transit and accepts deletion requests.
Meesho alternatives
7.2/10Amazon
The world's largest online store, strong on range and the Prime membership
6.8/10Shein
Global low-price fashion platform: vast range, high app ratings, data scrutiny
Frequently asked questions
Is Meesho free to use?
Yes. The app is free on the App Store and Google Play, and Google Play notes it contains ads. Buyers pay the product price, since the listings state free delivery with no minimum order.
Does Meesho offer cash on delivery?
Yes. Both Google Play and the App Store list COD alongside online payment.
What is Meesho's return policy?
Per the app descriptions, returns and refunds are free within 7 days. Category-specific conditions were not verified, so read the in-app policy page before buying.
Do sellers pay Meesho a commission?
Meesho's official careers site says it takes no commission from suppliers to list products. That page does not cover other possible costs such as advertising or shipping, and we could not find an official seller fee schedule.
Review evidence & sources11
Scores
- Ease of use
- 7.5
- Features
- 7.0
- Value for money
- 7.5
- Performance
- 5.8
- Support
- 5.0
- Privacy & security
- 5.5
Why this score
A simple buying flow (add to cart, choose COD or online payment), nine languages and a 4.6/5 App Store rating. Meesho also says its design team targets people new to online shopping.
Why this score
Covers core marketplace needs: broad categories, COD, returns and seller tools. The sources opened show no standout feature versus larger marketplaces.
Why this score
Free app, free delivery with no minimum and a low-price focus (including a deals-under-INR-99 section). Held back by in-app ads, uneven product quality in Trustpilot feedback and a CCPA penalty for misleading advertisements.
Why this score
The app was updated recently (7 Nov 2026) and runs at scale, but Trustpilot reviewers report orders marked delivered that never arrived. Meesho was third on the National Consumer Helpline complaint list for 2025 (29,284 complaints).
Why this score
Trustpilot's summary says customers often get repetitive replies and delays in resolution. The CCPA fine (December 2025) and the high complaint count point to gaps in support and listing moderation.
Why this score
The policy documents collection of location, device data and other-app information, and sharing with advertisers and third parties. On the plus side, data is encrypted in transit and deletion can be requested per Google Play.
What users say
- App Store (India)4.6/5 · 916,000
- Google Play (India)4.4/5 · 6,210,000
- Trustpilot1.3/5 · 1,212
Sources
- Vendor-providedMeesho careers site (mission, zero supplier commission, funding rounds)Nov 10, 2026
- Vendor-providedMeesho careers site: Tech at Meesho (design focus)Nov 10, 2026
- Vendor-providedMeesho Privacy PolicyNov 10, 2026
- storeGoogle Play listingNov 10, 2026
- storeApp Store listing (India)Nov 10, 2026
- review-siteTrustpilot (Meesho)Nov 10, 2026
- Community-reportedWikipedia: MeeshoNov 10, 2026
- pressInc42: Meesho Q4 FY26 (2026-05-06)Nov 10, 2026
- pressInc42: complaints against ecommerce platforms (2026-08-13)Nov 10, 2026
- pressBar & Bench: CCPA fines Meesho (2025-12-08)Nov 10, 2026
- pressInc42: FIR against Meesho founders (2021-01-30)Nov 10, 2026
Specs & compatibility
- Developer
- Meesho Ltd
- Headquarters
- India
- Launched
- 2015
- Category
- Shopping
Capabilities
- Mobile app
Platforms
- Web
- iOS
- Android
Interface languages
- English
Support
- Help center
- Live chat
Change history
- Company.Reports Q4 FY26 results: operating revenue INR 3,531.2 crore and a consolidated net loss of INR 166.3 crore.
- Company.Meesho lists on the NSE and BSE after an IPO that raised about USD 603M.
- Update.The CCPA fines Meesho INR 10 lakh for misleading advertisements and facilitating walkie-talkie sales without mandatory disclosures.
Full change history (6)
- Company.Meesho raises a USD 570M Series F round, per the company's careers site.
- Update.A Lucknow resident files an FIR naming both founders, alleging the platform sold fake Rolex watches and Gucci apparel.
- Launch.Vidit Aatrey and Sanjeev Barnwal found the company (formerly Fashnear Technologies) in Bengaluru.
About the author
Reviews & comments
Written by readers with a verified email address.
No reviews yet. Have you used Meesho? Share your real experience.
Reader reviews are counted separately and do not affect the Editorial Team’s score.
No comments yet. Be the first to share your experience.
Comments are readers’ opinions, not content from the AppDuo Editorial Team.