Source-backed analysis8
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
8 reference sourcesInformation updated Nov 13, 2026
How we review
GoMo by BusMap Review
Free Ho Chi Minh City bus app with route planning and in-app QR fare payment
By AppDuo Editorial Team · Updated · Fact-checked
- iOS
- Android
On this page
Decide at a glance
Our verdict
GoMo by BusMap suits regular bus riders in Ho Chi Minh City, putting route lookup, arrival times and QR fare payment in one free app. The trade-offs are ads on Android, uneven data outside Ho Chi Minh City and a thin privacy policy.
Best for: Daily bus riders in Ho Chi Minh City
Skip it if: Drivers who need car or motorbike navigation
Pros
- Free, with route lookup, trip planning, arrival times and get-off reminders
- Pays bus fares by in-app QR code through a linked bank card; verified students may get discounts depending on the operator
- Shows live bus positions from on-board GPS, with plate number and distance to your stop
Cons
- Google Play says the app currently covers only Ho Chi Minh City; Hanoi has a separate BusMap Hà Nội app, and BusMap says Hanoi data is still being gathered
- The Android app shows ads, and the ad-free Premium tier has no published price
All pros and cons · Who is it for?
More pros
- Strong store ratings: 4.64/5 on the App Store (27,056 ratings) and 4.5/5 on Google Play (51.9K reviews)
- Interface in Vietnamese, English and Japanese on iOS
More cons
- The privacy policy names Firebase, Crashlytics and Facebook and sets no retention period, while the Google Play declaration says no data is shared with third parties
- The operator differs across pages (Go Labs on the stores and privacy policy, Phenikaa MaaS on BusMap's site), making the responsible entity harder to pin down
Best for
- Students who want to verify their status for fare discounts
- Riders who prefer QR payment to carrying cash
Skip it if
- Travellers in cities the app does not yet cover
Experience & key features
GoMo by BusMap is a public transport app, formerly called BusMap, which its about page says launched in Ho Chi Minh City in 2013. The App Store and Google Play name Go Labs Technology Joint Stock Company as developer, while BusMap's own site credits Phenikaa MaaS Technology JSC. Google Play says the app currently serves Ho Chi Minh City with more provinces to follow; Hanoi has a separate BusMap Hà Nội app from the same developer.
Core features are route lookup, trip planning, a nearby-stops map, estimated arrival times, get-off alerts and feedback on routes and stops. BusMap's homepage says live data comes from bus GPS and shows plate number, speed and distance to the stop. Newer versions add QR fare payment, linked bank cards, student verification and an in-app TPBank Mastercard GOMO card.
The app is free. The Android version shows ads; BusMap's FAQ mentions an ad-free Premium tier without a price, so no figure is given here. The TPBank card cashback (20% back on transport spending, capped at 100,000 VND a month, per Google Play) is a time-limited bank promotion, not an app fee.
Compared with Google Maps or Moovit, GoMo goes deeper on Ho Chi Minh City buses and lets you pay fares in the app, at the cost of narrower coverage and data quality that depends on each city's sources. This review draws on the official site, the privacy policy and the store listings.
Screenshots
Plans & pricing
Prices last verified Nov 13, 2026
Miễn phí / Free
PersonalFree
Free to download and use. The Android app shows ads and offers in-app purchases; BusMap's FAQ mentions an ad-free Premium tier (Android only) but publishes no price.
- Free plan limits
- Route lookup, trip planning, arrival times and QR fare payment are all part of the free app as described on the store listings.
- Free trial
- No free trial
Cancellation & refunds
No public refund policy was found for Premium or for fares paid in the app.
Privacy
GoMo's privacy policy (issued by Go Labs) says the app collects email, location (with permission) and error logs, and uses Firebase Analytics, Crashlytics and Facebook code that may collect identifying information. It gives no retention period and no effective date. On Google Play the developer declares no third-party sharing, encryption in transit and a data-deletion option; on the App Store it declares contact info, identifiers and usage data used to track users. All of these are developer self-declarations, not independent audits.
GoMo by BusMap alternatives
Controversies & incidents
Issues documented by the press, regulators, courts or the vendor itself. Every item is sourced; unproven claims are labelled as allegations. Last researched: Nov 13, 2026
No significant controversies or incidents found in the sources we checked.
Frequently asked questions
Is GoMo by BusMap free?
Yes. It is free on the App Store and Google Play. The Android version shows ads; BusMap's FAQ mentions an ad-free Premium tier with no published price.
Is GoMo the same as BusMap?
Yes. GoMo by BusMap is the renamed BusMap app: it keeps App Store id1077969531 (first released 29 January 2016) and the Google Play package com.t7.busmap.
Is it a government app?
No. BusMap's FAQ calls it an independent app managed by Phenikaa MaaS Technology JSC; on the stores it is published by Go Labs.
Which cities does it cover?
Google Play says GoMo currently covers Ho Chi Minh City. Hanoi has a separate BusMap Hà Nội app. BusMap's homepage also lists Da Nang, Dong Nai, Can Tho and several cities in Malaysia and Thailand.
Review evidence & sources8
Scores
- Ease of use
- 8.0
- Features
- 7.5
- Value for money
- 8.5
- Performance
- 7.5
- Support
- 6.5
- Privacy & security
- 6.0
Why this score
A focused feature set built around bus trips, three interface languages on iOS (Vietnamese, English, Japanese) and usage guides on the website. The usability praise on BusMap's site is vendor-selected.
Why this score
Route lookup, multimodal planning, real-time arrivals, get-off alerts, route and stop feedback, QR payment and an in-app TPBank card. Marked down for narrow coverage: Google Play lists only Ho Chi Minh City today and BusMap says Hanoi data is incomplete.
Why this score
Free to download and use; the cost is ads on Android, with an optional ad-free Premium tier at an unpublished price.
Why this score
Store ratings are high (4.64/5 App Store, 4.5/5 Google Play), but BusMap's FAQ has an entry on buses missing from the app or shown as running when they are not, and some Google Play reviews mention missing stops or lost bus GPS. No independent performance measurements were found.
Why this score
FAQ, guides, in-app feedback, a contact form and an email address in the privacy policy. No chat or dedicated phone line; complaints about bus service are redirected to the city's 1022 hotline.
Why this score
A short privacy policy with no retention period that names Firebase, Crashlytics and Facebook; App Store labels list contact info and identifiers used for tracking, at odds with Google Play's no-sharing declaration. That matters more for an app that links bank cards. No breach reports were found.
What users say
- App Store (VN)4.6/5 · 27,056
- Google Play4.5/5 · 51,900
Sources
- storeApp Store listing + iTunes lookup (VN)Nov 13, 2026
- storeGoogle Play listingNov 13, 2026
- Vendor-providedBusMap homepageNov 13, 2026
- Vendor-providedBusMap about pageNov 13, 2026
- Vendor-providedBusMap FAQNov 13, 2026
- pressViet Nam News via DTiNews (2024-04-24)Nov 13, 2026
- pressB Company analysis of Vietnamese transit apps (2025-08-15)Nov 13, 2026
- Vendor-providedGoMo privacy policy (Go Labs)Nov 13, 2026
Specs & compatibility
- Developer
- Go Labs Technology Joint Stock Company
- Headquarters
- Vietnam
- Launched
- 2013
- Category
- Travel
Capabilities
- Mobile app
- Works offline
Platforms
- iOS
- Android
Interface languages
- Vietnamese
- English
- Japanese
Integrations
- TPBank Mastercard GOMO
- Thẻ ngân hàng liên kết / Linked bank cards
- Mã QR thanh toán vé / QR ticket payment
Support
- Help center
Change history
- Feature.Google Play shows the latest update on this date.
- Feature.Version 4.0.6 released on the App Store.
- Launch.First release of the app (id1077969531) on the App Store.
About the author
Do you make GoMo by BusMap?
Add the AppDuo score badge to your website or social pages so people can see GoMo by BusMap has been reviewed. The badge updates with the review.
Reviews & comments
Written by readers with a verified email address.
No reviews yet. Have you used GoMo by BusMap? Share your real experience.
Reader reviews are counted separately and do not affect the Editorial Team’s score.
No comments yet. Be the first to share your experience.
Comments are readers’ opinions, not content from the AppDuo Editorial Team.