Fyxer Review

Per the help center: monthly plans get a full refund if requested within 7 days of the initial charge, annual plans within 30 days. Requests outside those windows aren't guaranteed but are reviewed. Requests go to [email protected]; approved refunds return to the original payment method, typically within 5–10 business days.

Per Fyxer AI Limited's privacy policy (last updated 26 October 2026), the company is registered with the UK ICO under number ZB626835. It collects account and billing details; usage and technical data (IP, device, browser); the content of connected mailboxes (subject lines, body text, senders and recipients), calendar data, meeting audio/video, transcripts and participant details; and a personalization profile of your writing style and work patterns. Content is sent to third-party AI model providers to sort, draft and transcribe, under zero-data-retention arrangements, and they may not train their own models on it. Fyxer does train its own models on user content by default: identifiers are replaced with codes and special-category data is filtered first, training data is held on the training provider's platform for up to 90 days, and you can opt out at any time (a Global Privacy Control signal at signup also opts you out). Data from Gmail and Google Calendar is never used for training, and Enterprise content is not used to train across customers. Data is shared with processors (hosting, security, email/calendar integration, AI platforms), some outside the UK/EEA under the UK Addendum to the EU SCCs or the Data Privacy Framework; the sub-processor list is public at app.fyxer.com/legal/sub-processors. Fyxer does not sell data or use it for advertising. Staff read content only at your request, to investigate faults, security incidents or misuse, or when the law requires. When an account closes, content is deleted within 30 days and backups are overwritten within a further 14 days; billing and tax records are generally kept for six years. Deleting your account also reverts your inbox to how it was before Fyxer. You can request access, correction, erasure, objection and portability; Fyxer aims to reply within one month (45 days for California requests). It states SOC 2 Type II and ISO/IEC 27001 certification and encryption in transit and at rest; regional data storage (EU, UK, US) is Enterprise-only.