Coursera Review

Per the terms (effective 1 January 2026): Coursera Plus Annual has a 14-day refund window and annual renewal charges are not refunded. One-time course or Specialization purchases get a full refund if cancelled within 7 days of payment or before a certificate is earned, whichever comes first. Other subscription plans are not refunded except where law requires; Guided Projects are not refundable. Cancellations and refund requests go through the My Purchases page.

The privacy notice (updated 14 October 2026) does not say whether Coursera sells personal data. It describes sharing with contractors, including for targeted advertising and custom audience activities, and with partners, content providers and instructors. Marketing uses are consent-based and can be turned off in account and cookie settings, including Amplitude session recording. Use by children under 13 is prohibited. Coursera uses AI for course generation, learning support, grading and chatbots; where AI affects a grade, users can choose a human grader or request human review. The notice does not say whether personal data trains AI models. Facial data from identity verification is deleted after successful verification and no later than 2 years after collection. Servers are primarily in the United States.