Source-backed analysis11
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
11 reference sourcesInformation updated Nov 10, 2026
How we review
Vinted Review
European second-hand marketplace: no seller fees, buyers pay a platform fee
By AppDuo Editorial Team · Updated
- Web
- iOS
- Android
On this page
Decide at a glance
Our verdict
Vinted suits people who want to sell used items without losing a cut of the sale, and buyers hunting second-hand fashion in the countries it serves. The trade-off is a platform fee added to every purchase, and Trustpilot shows frequent complaints about customer service, lost parcels and account restrictions.
Best for: Sellers who want to keep 100% of the sale price
Skip it if: Anyone who needs fast support for complicated disputes
Pros
- No seller fees; the About page states "0% selling fees"
- Refunds for items lost, damaged or significantly not as described
- Optional paid verification for designer items and electronics
Cons
- Buyers pay a mandatory fee, usually 3% to 8% plus £0.3 to £0.8 in the UK
- UK Trustpilot score is only 2.9/5, with complaints about support and lost parcels
All pros and cons · Who is it for?
More pros
- Very high store scores: 4.9/5 on the UK App Store (3.8 million ratings) and 5.0/5 on Google Play
More cons
- Fined about EUR 2.4 million for GDPR violations in 2024
- Limited to the markets Vinted operates in, mostly Europe
Best for
- Buyers looking for cheap second-hand fashion, kids' items and home goods
Problems it solves
Experience & key features
What Vinted is
Vinted is a second-hand marketplace founded in 2008 by two Lithuanian cofounders, headquartered in Lithuania with offices across Europe. Members list clothing, kids' items, homeware, electronics and collectables to resell to each other. The About page describes a community of millions of members.
How it works
Sellers photograph, describe and price an item; buyers choose a carrier for home or pick-up delivery, and sellers get prepaid shipping labels. The store listings say buyers get a refund if an item is lost, damaged in delivery or significantly not as described. For pricier items there are two optional verification services: Item Verification for designer fashion and Electronics Verification for tech.
Pricing and fees
Vinted charges sellers nothing. Revenue comes from a mandatory buyer fee at checkout, usually 3% to 8% plus £0.3 to £0.8 in the UK, and optional services such as bumps. In October 2026 the Buyer Protection fee was renamed the "Vinted fee"; trade coverage says the calculation did not change and refund rights moved to a standalone Refund Policy. Exact fees vary by market, so check each country's price list.
More analysis
Versus alternatives and caveats
Compared with eBay or Depop, Vinted centres on fixed-price second-hand sales with no seller fees. UK Trustpilot shows 2.9/5 from over 76,000 reviews, with recurring complaints about customer service, lost parcels and account restrictions. In January 2026 Vinted announced a larger US push starting in New York; it has operated in the US since 2013 with a small user base.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
Người bán / Seller
BusinessFree
Vinted's UK Price List (updated 08.10.2026) lists no selling fee for sellers, and the About page states "0% selling fees". Bumping a listing (3 or 7 days) and Showcase are optional paid services, priced at checkout.
Người mua / Buyer
PersonalFree
Buyers pay the item price, shipping and a mandatory "Vinted fee" when using Buy now. The UK Price List says the fee is usually 3% to 8% plus £0.3 to £0.8, depending on item characteristics, order value and single item versus bundle. Item Verification (£10) and Electronics Verification (£5) are optional.
- Free plan limits
- Free to join and list; sellers keep the full sale amount.
- Free trial
- No free trial
Cancellation & refunds
The App Store and Google Play descriptions say buyers get a refund if an item is lost, damaged in delivery or significantly not as described. Per Value Added Resource (October 2026), under the terms effective 8 October 2026 refund rights sit in a standalone Refund Policy rather than under the Buyer Protection name.
Privacy
Vinted's Privacy Policy (last updated 19 June 2026) lists purposes including running accounts, buying and selling, payments, delivery, fraud prevention, improving the platform and marketing. On Google Play the developer declares the app may collect location, personal info and other categories, may share some with third parties, encrypts data in transit and lets users request deletion. In July 2024 the Lithuanian data protection authority fined Vinted EUR 2,385,276 under the GDPR over handling of erasure and access requests and "shadow blocking"; Vinted said it would appeal.
Vinted alternatives
6.9/10Depop
Gen Z marketplace for secondhand, vintage and streetwear fashion
6.7/10eBay
Global auction and resale marketplace: rare finds, buyer protection, sizeable seller fees
Frequently asked questions
Does Vinted charge sellers?
No. The UK Price List (updated 08.10.2026) lists no selling fee and the About page states "0% selling fees". Sellers pay only for optional services such as bumps or Showcase.
How much do buyers pay in fees?
In the UK the Vinted fee is usually 3% to 8% plus £0.3 to £0.8, depending on the item, order value and single versus bundle. Other markets may differ.
What happened to the Buyer Protection fee?
Terms effective in early October 2026 call it the "Vinted fee". According to Value Added Resource the calculation is unchanged and refund rights now sit in a separate Refund Policy.
Is Vinted available in Vietnam?
No source shows Vinted operating in Vietnam. According to FashionUnited, Vinted was active in 26 markets, mostly in Europe plus the UK and US, before its official Australian launch on 1 July 2026.
Review evidence & sources11
Scores
- Ease of use
- 8.0
- Features
- 7.5
- Value for money
- 8.0
- Performance
- 7.0
- Support
- 5.5
- Privacy & security
- 6.0
Why this score
4.9/5 on the App Store from 3.8 million ratings and 5.0/5 on Google Play; Trustpilot's UK summary says many users find listing and buying simple. Marked down for Google Play reviews complaining that women's size filters cannot target a single size.
Why this score
Prepaid shipping labels, chat, bumps, designer and electronics verification and broad categories. No auction format like eBay's.
Why this score
Sellers pay no selling fee, which compares well with marketplaces that take a cut from sellers. Buyers pay a 3% to 8% platform fee plus a small fixed fee.
Why this score
No independent source on technical stability was found. Score reflects 100m+ Google Play downloads and Trustpilot complaints about delayed or lost parcels with carriers.
Why this score
UK Trustpilot is 2.9/5 and its summary says many users find customer service unhelpful and hard to reach; Vinted has not replied to negative reviews there. A Help Centre exists.
Why this score
A detailed privacy policy, with encryption in transit and deletion requests on Google Play. Marked down for the EUR 2,385,276 GDPR fine in 2024.
What users say
- App Store (UK)4.9/5 · 3,800,000
- Google Play5.0/5 · 2,450,000
- Trustpilot (Vinted UK)2.9/5 · 76,443
Sources
- Vendor-providedVinted About pageNov 10, 2026
- Vendor-providedVinted UK Price List (updated 08.10.2026)Nov 10, 2026
- Vendor-providedVinted UK Privacy Policy (updated 19/06/2026)Nov 10, 2026
- storeApp Store listing (UK)Nov 10, 2026
- storeGoogle Play listingNov 10, 2026
- review-siteTrustpilot: Vinted UKNov 10, 2026
- pressEDPB: Lithuanian SA fine on VintedNov 10, 2026
- pressFashionUnited: Vinted announces major US expansionNov 10, 2026
- pressValue Added Resource: Vinted US, UK & Australia terms updateNov 10, 2026
- pressShopifreaks: Vinted moves European balances off MangopayNov 10, 2026
- pressFashionUnited: Vinted expands into AustraliaNov 10, 2026
Specs & compatibility
- Developer
- Vinted
- Headquarters
- Lithuania
- Launched
- 2008
- Category
- Shopping
Capabilities
- Mobile app
- Integrations
Platforms
- Web
- iOS
- Android
Interface languages
- English
- German
- French
- Spanish
- Portuguese
Support
- Help center
Change history
- Update.Updated terms take effect in the US, UK and Australia; sellers get 48 hours, up from 24, to prove authenticity of a flagged item.
- Update.New terms take effect in ten European countries: the Buyer Protection fee becomes the "Vinted fee" and balances move from Mangopay to Vinted's own Vinted Pay wallet.
- Company.Vinted officially launches in Australia, with a three-year Australia Post delivery partnership.
Full change history (6)
- Company.Vinted announces a major US expansion, starting in New York.
- Company.The Lithuanian data protection authority decides to fine Vinted EUR 2,385,276 under the GDPR.
- Launch.Milda Mitkute and Justas Janauskas start Vinted in Lithuania, initially a site for giving clothes to friends.
About the author
Reviews & comments
Written by readers with a verified email address.
No reviews yet. Have you used Vinted? Share your real experience.
Reader reviews are counted separately and do not affect the Editorial Team’s score.
No comments yet. Be the first to share your experience.
Comments are readers’ opinions, not content from the AppDuo Editorial Team.