Source-backed analysis6
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
6 reference sourcesInformation updated Nov 10, 2026
How we review
Vexere Review
Vietnamese marketplace for coach, flight and train tickets, plus car rental
By AppDuo Editorial Team · Updated
- Web
- iOS
- Android
On this page
Decide at a glance
Our verdict
Vexere suits people who book intercity coaches and want to compare them with flights and trains in one app; it is rated 4.8/5 on both the App Store and Google Play. As an intermediary, it leaves schedules, cancellations and trip quality to each operator, and some reviewers criticise how problems are resolved.
Best for: Intercity coach and limousine riders who want to see open seats and pick one in advance
Skip it if: Anyone booking travel abroad: Vexere covers domestic routes only
Pros
- High ratings: 4.8/5 on the App Store (about 25,800 ratings) and Google Play (about 13,900)
- Wide coverage: Google Play cites 2,000+ bus operators and 5,000+ routes, plus domestic airlines and trains
- Many payment options: MoMo, ZaloPay, ShopeePay, Visa/Mastercard, Apple Pay, bank transfer and convenience-store payment
Cons
- As an intermediary, it leaves trip quality to the operator
- Some Google Play reviews criticise how disputes are resolved
All pros and cons · Who is it for?
Pros
- A 150% refund commitment if the operator fails to provide the service, per the homepage
Cons
- The homepage does not fully spell out the 150% refund conditions or cancellation fees
- The Google Play data declaration (nothing collected) contradicts the privacy policy and the App Store label
Best for
- Travelers comparing price and travel time across coach, flight and train on one screen
Skip it if
- Anyone wanting one uniform cancellation policy: terms vary by operator
Problems it solves
Experience & key features
What Vexere is
Vexere is a travel-ticket marketplace run by VeXeRe Joint Stock Company, founded in July 2013. It began with intercity coaches and now also sells flights, train tickets and car rental on its website and app; its Google Play listing describes it as an official partner of Vietnam Railways. The company also sells bus-operator management software (BMS) and agent software (AMS).
How it works
You enter origin, destination and date; Vexere lists operators with seats, fares and times, then you pick a seat and pay. Per Google Play, the app covers 2,000+ operators and 5,000+ routes, shows open seats, handles cancellation in the app and sends pickup and drop-off alerts. The homepage also lists trip tracking, trip insurance and e-wallet discounts.
Pricing and refunds
Passengers pay no usage fee; what you pay is the operator's, airline's or railway's fare. For flights and trains, Google Play says displayed prices include taxes and fees. The homepage promises a 150% refund if the operator fails to deliver but does not spell out the conditions, so read each trip's cancellation policy before paying.
More analysis
Versus alternatives
Vexere aggregates many operators; FUTA Bus Lines sells only its own Phuong Trang tickets, while 12Go and Baolau lean toward international visitors. On routes with few operators, also check the operator's own sales channel. This review compiles public sources; AppDuo did not test the service.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
Người đặt vé / Passenger
PersonalFree
The website and app are free; you pay only the fare set by the bus operator, airline or railway. The homepage shows reference prices such as Saigon - Vung Tau from 120,000 VND and Hanoi - Hai Phong from 130,000 VND.
- Free plan limits
- There is no paid tier for passengers. Vexere runs frequent promotions such as e-wallet discounts and flash sales, so the price you actually pay varies over time.
- Free trial
- No free trial
Cancellation & refunds
The homepage states a 150% refund commitment if the bus operator does not provide the transport service, marked with an asterisk whose conditions are not shown there. Per Google Play, coach tickets can be booked and cancelled in the app with refunds under the stated rules, and train change and refund terms are shown before booking. The pages read do not state the refund for a self-cancellation.
Privacy
Vexere's personal data privacy policy (updated 3 August 2026) says it collects account details, precise location when you allow it, search and transaction history, and data from transport partners and payment providers. Data is shared with partners and suppliers bound by data-protection agreements, and Vexere may send promotions of its own or from partners. Transfers outside Vietnam follow applicable law, it says, and retention depends on data type and legal requirements. The developer's own store declarations do not match: Google Play says no data is collected or shared with third parties, data is encrypted in transit and deletion can be requested, while the App Store label lists purchases, financial info, location, contact info and identifiers as collected but not linked to you.
Frequently asked questions
Does Vexere charge a fee to use it?
The website and app are free; you pay the fare. For flights and trains, Google Play says prices include taxes and fees; for coach tickets, the pages read do not say whether a separate service fee applies.
Does Vexere refund if the operator does not run the trip?
The homepage commits to a 150% refund if the operator does not provide the transport service, subject to conditions. Check them when booking.
What else does Vexere sell besides coach tickets?
Per the homepage: flight tickets, train tickets, car rental and trip insurance.
How can I pay on Vexere?
Per Google Play and the homepage: MoMo, ZaloPay, ShopeePay, Visa/Mastercard, Apple Pay, bank transfer, convenience-store payment or pay later.
Review evidence & sources6
Scores
- Ease of use
- 8.2
- Features
- 8.0
- Value for money
- 7.6
- Performance
- 7.4
- Support
- 6.5
- Privacy & security
- 6.0
Why this score
Seat maps, seat selection, booking and cancellation in the app; 4.8/5 on both app stores.
Why this score
Coach, flights, trains, car rental, trip tracking and trip insurance; domestic only.
Why this score
Free for passengers with frequent promotions; Google Play says flight and train prices include taxes and fees, but whether coach tickets carry a service fee is unclear.
Why this score
Regular updates (App Store version 8.9.62 on 27 October 2026) and instant e-ticket confirmation per the listing; some reviews cite operator-side problems.
Why this score
A 24/7 hotline (1900 88 86 86) and [email protected], and the developer replies to Google Play reviews, though some users criticise the outcomes.
Why this score
Policy updated August 2026 and clear on partner sharing, but it collects location, sends promotions, gives no concrete retention periods, and the Google Play declaration does not match the policy.
What users say
- App Store (Vietnam)4.8/5 · 25,779
- Google Play4.8/5 · 13,900
Sources
- Vendor-providedVexere official homepageNov 10, 2026
- Vendor-providedVexere privacy policyNov 10, 2026
- storeApp Store listing (Vietnam)Nov 10, 2026
- storeGoogle Play listingNov 10, 2026
- presse27 (2019-12-26)Nov 10, 2026
- presse27 (2015-06-25)Nov 10, 2026
Specs & compatibility
- Developer
- VeXeRe Joint Stock Company
- Headquarters
- Vietnam
- Launched
- 2013
- Category
- Travel
Capabilities
- Mobile app
- Integrations
Platforms
- Web
- iOS
- Android
Interface languages
- Vietnamese
- English
Integrations
- MoMo
- ZaloPay
- ShopeePay
- Apple Pay
- Grab (GrabBike/GrabCar discounts)
- Green SM
Support
- Phone
- Help center
Change history
- Update.Vexere updated its personal data privacy policy.
- Company.Vexere closed its fourth round from Woowa Brothers, NCORE Ventures, Access Ventures and undisclosed investors, amount not disclosed. It then reported 550+ bus companies, 2,600+ routes and 5,000+ agents.
- Launch.The Vexere app launched on the App Store (release date per iTunes data).
Full change history (5)
- Company.Vexere raised an undisclosed sum from CyberAgent Ventures, with Pix Vine Capital co-investing; it then listed 1,000+ bus operators.
- Launch.Dao Viet Thang, Tran Nguyen Le Van and Luong Ngoc Long founded VeXeRe to serve the intercity bus industry.
About the author
Reviews & comments
Written by readers with a verified email address.
No reviews yet. Have you used Vexere? Share your real experience.
Reader reviews are counted separately and do not affect the Editorial Team’s score.
No comments yet. Be the first to share your experience.
Comments are readers’ opinions, not content from the AppDuo Editorial Team.