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Source-backed analysis10

Review basis

Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.

10 reference sources

Information updated Nov 11, 2026

How we review
SSI iBoard logo

SSI iBoard Review

Trading platform of SSI, a Vietnamese brokerage with a large market share

By Official AppDuo editorial team · Updated

  • Web
  • iOS
Free · Free
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Decide at a glance

Our verdict

iBoard suits individual investors who hold or plan to open an SSI account and want a price board, TradingView charts, conditional orders and a portfolio in one place. The trade-offs: a flat 0.15%-0.25% online fee with no volume discount, trading outages in 2020 and 2021, and an App Store listing that names English as the app's only language.

Best for: Individual investors trading stocks, funds and derivatives through SSI

Skip it if: People who only want a price-tracking app without a brokerage account

Pros

  • Trades equities, bonds, derivatives, covered warrants and ETFs on web and mobile
  • TradingView charts, conditional orders, order hotkeys, portfolio and P&L history
  • Free app rated 4.4/5 from about 6,900 ratings on the Vietnam App Store

Cons

  • The press documented two order outages (18 Aug 2020 and 7 Jul 2021)
  • In Dec 2022 the State Securities Commission fined SSI VND 200 million for breaching lending restrictions
All pros and cons · Who is it for?

More pros

  • Actively maintained; version 2.9.11 shipped on 30 Oct 2026

More cons

  • Flat online fee of 0.15% (self-directed) or 0.25% (with a broker), with no discount for larger trades
  • The App Store lists English as the app's only language

Best for

  • Users who want analysis tools, conditional orders and portfolio tracking

Skip it if

  • High-volume online traders who expect tiered discounts (the online fee is flat and VIP terms are not published)

Experience & key features

SSI iBoard is the trading platform of SSI Securities Corporation, founded in 1999. SSI's website reports an 11.09% brokerage market share on HOSE. iBoard comprises iBoard Web in the browser and the iBoard Pro mobile app, used to follow prices and place orders.

Per SSI's feature pages, iBoard offers a price board, watchlist, analysis tools, equity and derivatives trading, margin loans, conditional orders, TradingView charts and IPO registration. Asset tools include portfolios, P&L history and statements; S-Products covers S-BOND and S-FUND. Up to three order hotkeys can be configured.

The app is free to download; the real cost is brokerage on total daily traded value. Under SSI's schedule effective 6 Sep 2021, online orders cost 0.15% for self-directed customers and 0.25% for customers with a consultant broker, regardless of volume. Only orders placed via staff are tiered: 0.35% under VND 100 million, 0.30% from VND 100 million to under 500 million, and 0.25% from VND 500 million. The schedule does not list account opening or maintenance fees, so check with SSI before opening an account.

On reliability, the press documented two incidents: on the morning of 18 Aug 2020 an unstable connection stopped customers placing orders, and on 7 Jul 2021 order recording slowed. In Dec 2022 the State Securities Commission fined SSI VND 200 million for breaching lending restrictions. If you are weighing VPS SmartOne, VNDirect or DNSE, compare the fees you would actually pay and their reliability for your own trading pattern.

Screenshots

iBoard Pro price board and market monitoring
iBoard Pro price board and market monitoring
Charts and analysis screen
Charts and analysis screen
Portfolio and asset management
Portfolio and asset management

Plans & pricing

Prices last verified Nov 11, 2026

Tài khoản giao dịch (phí theo giao dịch)

Personal

Free

iBoard Web and the iBoard Pro app carry no separate usage fee; you pay brokerage on total daily traded value. Stocks, fund certificates, ETFs and covered warrants placed online: 0.15% for self-directed customers, 0.25% for customers with a consultant broker, at every value tier. Orders placed via SSI staff: 0.35% under VND 100 million, 0.30% from VND 100 million to under 500 million, 0.25% from VND 500 million. Bonds: 0.05%-0.1%.

Free plan limits
The app is free on the App Store; fees apply only when you trade. SSI's fee schedule, effective 6 Sep 2021, does not list account opening or maintenance fees.
Free trial
No free trial
Cancellation & refunds

No refund terms apply because SSI sells no subscription. The fee schedule mentions a special policy for VIP customers; its conditions are available from customer service or the assigned broker.

Privacy

SSI's security page says it keeps customers' personal and trading information confidential unless state agencies or the law require disclosure. Customers are responsible for their login password, trading password and token. The App Store privacy label (self-declared by SSI) lists identifiers as data used to track you, and device ID, crash data and photos or videos as data not linked to you. We have not read a standalone personal-data policy from SSI.

Official pricing page

SSI iBoard alternatives

All alternatives

Controversies & incidents

Issues documented by the press, regulators, courts or the vendor itself. Every item is sourced; unproven claims are labelled as allegations. Last researched: Nov 11, 2026

  • Low impactConfirmedRegulator ·

    Regulator fined SSI VND 200 million for breaching lending restrictions

    VnBusiness reported the State Securities Commission fined SSI VND 200 million for breaching lending restrictions, describing it as a repeated violation.

    Read the full account

    According to VnBusiness (14 Dec 2022), SSI lent money to customers through deposit contracts tied to bond trades and securities purchase orders; the State Securities Commission classed it as a repeated administrative violation. The article gives no decision number. The matter concerns lending, not the iBoard product or user data. No SSI response was found.

    Sources:VnBusiness: Hai công ty chứng khoán top đầu bị xử phạt (14/12/2022)

  • Medium impactResolvedOutage ·

    SSI order recording slowed, order channels paused

    Báo Đầu tư reported that on 7 Jul 2021 SSI recorded orders slowly and paused order channels until the afternoon session.

    Read the full account

    Báo Đầu tư reported investors could not place orders from early morning and SSI's price board showed repeated errors. It came on the third day after HoSE's new trading system went live and other brokers also reported problems. No confirmed cause was stated. SSI said its technical team was working on it, advised clients to limit new orders and reopened channels at the start of the afternoon session.

    Vendor response

    SSI said its technical team was fixing the issue and would provide updates (per Báo Đầu tư).

    Sources:Báo Đầu tư: Hệ thống giao dịch SSI gặp sự cố (7/7/2021)

  • Medium impactResolvedOutage ·

    18 Aug 2020 outage; HoSE cut SSI's online trading connection

    Customers could not place orders on several channels including iBoard; VnBusiness reported HoSE cut SSI's online connection from 10:45 because technical errors exceeded the limit.

    Read the full account

    Per SSI and VnBusiness, on the morning of 18 Aug 2020 an unstable connection stopped customers placing orders on Webtrading, Mobile Trading, Pro Trading and iBoard. VnBusiness reported HoSE cut SSI's online connection from 10:45 because technical errors exceeded the limit and asked for a written explanation by 19 Aug; SSI entered orders through the floor system meanwhile. SSI cited instability of the North-South WAN link and said it was fully fixed around 18:30 that day. The release mentions no compensation.

    Vendor response

    SSI apologised to customers and said the issue was completely fixed that day.

    Sources:SSI press release on the 18/8/2020 incidentVnBusiness: HoSE ngắt kết nối giao dịch với SSI (18/8/2020)

Frequently asked questions

Does SSI iBoard cost money?

The iBoard Pro app is free on the App Store. You pay brokerage only when trading: 0.15% for self-directed online orders or 0.25% with a consultant broker, per SSI's schedule effective 6 Sep 2021.

Which platforms does iBoard run on?

iBoard Web runs in the browser (iboard.ssi.com.vn) and iBoard Pro is the mobile app. We verified the iOS version via the App Store; the Android version was not verified.

What can I trade on iBoard?

Per the App Store and SSI: equities, corporate bonds, derivatives, covered warrants, ETFs and fund certificates.

Who is liable if a password leaks or a token is lost?

SSI's security page says the customer is responsible for losses from a leaked password or lost token and must notify SSI without delay.

Review evidence & sources10

Scores

Ease of use
7.0
Why this score

The app is rated 4.4/5 on the App Store and both web and app bring price board, ordering and portfolio together. However, the App Store lists English as the app's only language, and the depth of features can overwhelm beginners.

Features
8.2
Why this score

SSI's feature pages list equity and derivatives trading, margin loans, conditional orders, TradingView charts, IPO registration, S-BOND, S-FUND, order hotkeys and portfolio reports.

Value for money
6.8
Why this score

The app is free, but the online fee is a flat 0.15% (self-directed) or 0.25% (with a consultant broker) under the schedule effective 6 Sep 2021, with no volume tiers. A VIP policy exists but its conditions are not published.

Performance
6.8
Why this score

The press recorded two outages: on 18 Aug 2020 HoSE cut SSI's online trading connection, and on 7 Jul 2021 slow order recording forced SSI to pause order channels until the afternoon session. We found no newer press-confirmed incidents.

Support
7.0
Why this score

Hotline, email and detailed guides cover iBoard Web, iBoard Pro, SMS and phone trading. We found no independent data on support quality.

Privacy & security
6.5
Why this score

SSI commits to confidentiality, but the App Store label lists identifiers used for tracking and we have not read a full personal-data policy. The Dec 2022 fine is unrelated to data.

What users say

Specs & compatibility
Developer
SSI Securities Corporation
Headquarters
Vietnam
Launched
2023
Category
Finance

Capabilities

  • Mobile app
  • Integrations

Platforms

  • Web
  • iOS

Interface languages

  • Vietnamese
  • English

Integrations

  • TradingView (biểu đồ)

Support

  • Email
  • Phone
  • Help center

Change history

  1. Feature.iBoard Pro 2.9.11 released; release note: UX update.
  2. Launch.First release date of iBoard Pro on the App Store.
  3. Company.VnBusiness reported the State Securities Commission fined SSI VND 200 million for breaching lending restrictions.
Full change history (6)
  1. Price.The current on-exchange fee schedule took effect.
  2. Update.Order recording slowed; SSI paused order channels and reopened them in the afternoon.
  3. Update.An unstable connection stopped customers placing orders on several channels, including iBoard.
About the author

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