Source-backed analysis12
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
12 reference sourcesInformation updated Nov 11, 2026
How we review
Pingo AI Review
AI speaking tutor for 25+ languages, sold as a subscription
By AppDuo Editorial Team · Fact-checked
- iOS
- Android
On this page
Decide at a glance
Our verdict
Pingo AI suits beginners who want to practise speaking without a human partner, and it rates 4.6/5 or higher on both the App Store and Google Play. The trade-offs: most of the app is paywalled, the official site publishes no prices, and some users complain about charges after the trial.
Best for: Beginners who want conversational speaking practice with an AI instead of repetitive drills
Skip it if: People who want a generous free tier before paying
Pros
- Conversation-based speaking practice with in-the-moment pronunciation and grammar feedback, per Pingo
- 25+ languages to learn, including Vietnamese, Thai, Arabic and Hebrew
- Rated highly on both stores: Google Play 4.6/5 (about 216,000 reviews), US App Store 4.6/5 (nearly 16,000 ratings)
Cons
- Full use requires a paid subscription; the official site publishes no price list
- Policy allows voice recordings and messages to train Pingo's own AI and shares advertising identifiers
All pros and cons · Who is it for?
More pros
- Help center covers cancelling, refunds and contacting support by email
More cons
- Some users report charges after the trial and difficulty getting refunds (not established by any authority)
- Mobile only (iOS and Android), no web version
Best for
- Learners of one of 25+ languages who want an app focused on speaking
Skip it if
- Learners who want a structured course with reading and writing; Pingo centres on conversation
Experience & key features
Pingo AI is a language-learning app from Pingo AI, Inc. that focuses on speaking. Learners talk by voice with an AI about everyday topics and get corrected as they go. Per the App Store, the first release came out on December 16, 2024 for iPhone and iPad; the app is also on Google Play with 5M+ downloads.
Per Pingo, learners state their goals and level, get a personal plan and practise through real-life scenarios such as trips and job interviews. The app remembers level, mistakes and vocabulary between sessions and comments on pronunciation and grammar. 25+ languages can be learned, including English, Spanish, Japanese, Korean, Chinese and Vietnamese. AppDuo found no independent source checking the accuracy of its scoring.
The app is free to download but needs a Pingo Pro subscription (monthly or yearly, auto-renewing) for full use. The official site has no price list. The US App Store lists Pingo Pro price points from $14.99 to $99.99 without billing periods, so no per-month figure is given here. The developer says the annual plan has a 7-day trial.
Pingo AI suits beginners who want a low-pressure place to practise speaking. Those who want a structured curriculum or a broader free tier may prefer Duolingo; for AI speaking practice alone, Speak, Praktika and ELSA Speak are the closest comparisons. Read the trial terms and cancellation steps before subscribing, since some users report charges after the trial ended.
Screenshots
Plans & pricing
Prices last verified Nov 11, 2026
Pingo Pro
PersonalContact sales
The only paid plan, sold monthly or yearly and auto-renewing. Per the App Store and Google Play descriptions, a subscription is required for full speaking practice and personalized features; the website says Pro unlocks unlimited conversations, custom chat topics and goal-based lessons. The US App Store lists several Pingo Pro price points from $14.99 to $99.99 without saying which are monthly or yearly, so no per-month price is given here.
- Free plan limits
- The website says a free trial is available. In an App Store reply, the developer said the annual plan includes a 7-day trial with unlimited use and nothing due upfront. Some App Store reviewers say they hit the paywall after one lesson or before starting one.
- Free trial
- 7-day free trial · no credit card
Cancellation & refunds
The terms say payments are handled by Apple, Google or Stripe and refund requests may need to go to that provider. The help center specifies: App Store purchases are refunded by Apple; for Google Play or Link (Stripe) purchases, email [email protected] and Pingo reviews the request. Cancelling does not trigger a refund.
Privacy
The privacy policy (updated August 11, 2026) lists collected data including name, email, IP address, voice recordings, usage data, device details and advertising identifiers (IDFA, GAID). Pingo may use chat messages, voice recordings and feedback to train its own AI models. OpenAI and Groq receive messages and audio to generate responses but, per the policy, may not train their own models on them. The policy also mentions interest-based advertising and sharing device identifiers with AppsFlyer for ad attribution. Data may be stored abroad, including in the United States, and no specific retention period is given.
Pingo AI alternatives
7.8/10Duolingo
Bite-sized daily language lessons with streaks and leaderboards
6.9/10ELSA Speak
AI-scored English pronunciation and speaking practice
Controversies & incidents
Issues documented by the press, regulators, courts or the vendor itself. Every item is sourced; unproven claims are labelled as allegations. Last researched: Nov 11, 2026
- Low impactAllegedBilling ·
Users report charges after the trial and difficulty getting refunds
Some App Store and Trustpilot reviews say users were charged after a trial and refund requests were refused. These are user claims, not established by any authority.
Read the full account
On the Indonesian App Store, a reviewer wrote in June that they started a free trial expecting to evaluate the app, were charged Rp979,000, and had refund requests denied. Another review on the same listing says the subscription was charged automatically against the user's wishes. On Trustpilot, Pingo has 2.3/5 from 6 reviews, all one-star; reviewers describe being charged after a trial without a reminder (one cites $99.99) and being sent back and forth between Pingo and the payment processor Link when asking for refunds. Trustpilot notes the company has not invited reviews, so results may not be representative. In App Store replies, Pingo thanked a reviewer for feedback on the clarity of its trial terms and refund procedure, said Apple handles billing and refund decisions for App Store purchases, and pointed to in-app cancellation. AppDuo found no press or regulator confirmation of these claims.
Vendor response
Replying on the App Store, Pingo thanked users for feedback on its trial terms and refund procedure, said Apple decides refunds for App Store purchases, and pointed to in-app cancellation under Settings → Manage Subscription. Its help center says Google Play and Link purchases can request refunds via [email protected].
Sources:App Store listing (Indonesia storefront), user reviews and developer repliesTrustpilot profile for pingo.aiPingo help center: How do I request a refund?
Frequently asked questions
Is Pingo AI free?
It is free to download with a free trial, but per the App Store and Google Play listings a Pingo Pro subscription is needed for full speaking practice. The developer says the annual plan includes a 7-day trial.
Does Pingo AI support Vietnamese?
Yes. Vietnamese is one of the 25+ languages you can learn. The App Store lists English as the only interface language, while the Pingo website says it can teach in 15+ native languages.
How do I cancel Pingo Pro?
In the Pingo app, go to Settings, then Subscription, then Cancel Subscription, and confirm through the App Store, Google Play or Stripe, whichever you used to subscribe. Deleting the app or your account does not cancel it. Per the store listings, cancel at least 24 hours before renewal.
Does Pingo AI use my voice to train AI?
It may. The privacy policy says Pingo may use chat messages, voice recordings and feedback to train its own AI models. OpenAI and Groq use the data only to generate responses and may not train their own models on it.
Review evidence & sources12
Scores
- Ease of use
- 7.5
- Features
- 6.5
- Value for money
- 5.5
- Performance
- 7.0
- Support
- 6.0
- Privacy & security
- 5.0
Why this score
The flow is simple: state goals, get a plan, start talking. The App Store lists English as the only interface language, though Pingo says it can teach in 15+ native languages, and 25+ languages can be learned.
Why this score
Per Pingo: AI conversations, in-the-moment corrections, goal-based plans and memory of mistakes and vocabulary between sessions. No independent source measures its speech recognition or scoring, and rivals such as Duolingo offer a fuller curriculum.
Why this score
Almost everything needs a subscription and the official site has no price list; the US App Store lists Pingo Pro price points from $14.99 to $99.99 without billing periods. App Store reviews and Trustpilot (2.3/5 from 6 reviews) repeat complaints about charges after trials.
Why this score
Google Play 4.6/5 from about 216,000 reviews and 5M+ downloads; US App Store 4.6/5 from nearly 16,000 ratings. Frequent updates (version 5.4.8 on Nov 1, 2026). A few Trustpilot reviews mention bugs and replies in the wrong language.
Why this score
A help center covers cancelling, refunds and account deletion; support is by email at [email protected], which Pingo aims to answer within 24 hours. There is no live chat. Apple decides App Store refunds, and some Trustpilot reviewers say they were passed back and forth between Pingo and Link.
Why this score
Collects voice recordings, uses data to train Pingo's own AI, shares advertising identifiers with measurement partners, stores data abroad and states no retention period. On the plus side, OpenAI and Groq may not train on user data. AppDuo found no reported data breach.
What users say
- App Store (US)4.6/5 · 15,966
- App Store (Vietnam)4.7/5 · 3,791
- Google Play4.6/5 · 216,000
- Trustpilot2.3/5 · 6
Sources
- Vendor-providedOfficial websiteNov 11, 2026
- Vendor-providedOfficial privacy policyNov 11, 2026
- Vendor-providedOfficial terms of serviceNov 11, 2026
- Vendor-providedPingo help center: How do I contact Pingo support?Nov 11, 2026
- Vendor-providedPingo help center: How do I cancel my subscription?Nov 11, 2026
- Vendor-providedPingo help center: How do I request a refund?Nov 11, 2026
- storeApp Store listing (US)Nov 11, 2026
- storeGoogle Play listing (US)Nov 11, 2026
- storeApp Store listing (Vietnam)Nov 11, 2026
- storeApp Store listing (UAE), reviews and developer repliesNov 11, 2026
- storeApp Store listing (Indonesia), reviews and developer repliesNov 11, 2026
- review-siteTrustpilot profile for pingo.aiNov 11, 2026
Specs & compatibility
- Developer
- Pingo AI, Inc.
- Headquarters
- United States
- Launched
- 2024
- Category
- Education
Capabilities
- AI features
- Mobile app
Platforms
- iOS
- Android
Interface languages
- English
Support
- Help center
Change history
- Feature.Version 5.4.8 released on the App Store.
- Update.Privacy policy updated; it describes using data to train AI and names OpenAI and Groq as AI providers.
- Update.Terms of service last updated, per the terms page.
Full change history (4)
- Launch.The first release of Pingo AI appears on the App Store.
About the author
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