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Source-backed analysis17

Review basis

Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.

17 reference sources

Information updated Nov 11, 2026

How we review
MEGA logo

MEGA Review

End-to-end encrypted cloud storage with 20 GB free and low per-TB pricing

By Official AppDuo editorial team · Updated

  • Web
  • iOS
  • Android
  • Windows
  • macOS
  • Linux
  • Browser extension
Freemium · $5.00/mo
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Decide at a glance

Our verdict

MEGA suits people who need a lot of storage and want to hold their own encryption keys, at a per-TB price below Dropbox and Google One in MEGA's own comparison. The trade-offs: lose the password and recovery key and the data is gone, purchases outside the EU are largely non-refundable, and Trustpilot reviewers often complain about files deleted from inactive accounts.

Best for: People storing terabytes of photos, video and large files on a budget

Skip it if: Anyone who needs email-based account recovery after forgetting a password

Pros

  • Zero-knowledge encryption per MEGA; client app source code is published on GitHub
  • 20 GB free; paid plans bundle MEGA VPN and MEGA Pass
  • Low per-TB price: MEGA cites EUR 1.25/TB/month on Pro III yearly versus EUR 5.53 for Dropbox and EUR 4.17 for Google One (MEGA's own table)

Cons

  • If both the password and recovery key are lost, MEGA cannot restore access
  • ETH Zurich disclosed encryption flaws in 2022; MEGA patched some, and the researchers say the underlying design issues remain
All pros and cons · Who is it for?

Pros

  • iOS app interface in 19 languages (English, Vietnamese, Japanese, Korean, Chinese, …)
  • 100 file versions plus Rewind to roll folders back, useful after a ransomware hit

Cons

  • Trustpilot 3.5/5, with frequent complaints about deletion of inactive accounts' files, refunds and transfer-quota download blocks
  • Outside the EU, Brazil and South Korea, purchases are generally non-refundable; web purchases are billed in euros

Best for

  • Users who value client-side encryption and share links with passwords and expiry dates
  • Anyone who wants to try 20 GB free before paying

Skip it if

  • Teams that need real-time document co-editing like Google Workspace or Microsoft 365

Experience & key features

What MEGA is

MEGA is a cloud storage service launched in New Zealand in 2013 and now run by MEGA Limited. Its main pitch is user-held encryption: per MEGA, data is encrypted with keys derived from the password, so the company itself cannot read it. Beyond storage, it offers encrypted chat and meetings, MEGA VPN, the MEGA Pass password manager and object storage.

Key features

Share links can carry a password and expiry date, the decryption key can be sent separately, and two-factor authentication is supported. MEGA keeps 100 versions per file, offers automatic backups, and has Rewind: up to 30 days view-only on Free, up to 60 days on paid plans. Calls and meetings on Free are capped at 1 hour and 100 participants; paid plans have no cap.

Pricing and value

The free plan has 20 GB. Paid plans run from Essential (200 GB) to Pro III (20 TB), plus pay-as-you-grow Pro Flexi and Business from 3 users. Prices here come from the US App Store because MEGA's website shows only local-currency estimates and bills in euros; web prices may differ. MEGA publishes no official VND price list, so none is given. Note that outside the EU, Brazil and South Korea, MEGA's Terms treat purchases as non-refundable.

More analysis

Compared with alternatives

Against Google Drive, Dropbox or OneDrive, MEGA leads on privacy and per-TB price, while those rivals are well ahead on collaborative editing and ecosystem integration. The price comparison on MEGA's site is the vendor's own and has not been independently verified. Anyone choosing MEGA should read the inactive-account rules and keep the recovery key somewhere safe.

Screenshots

MEGA iPhone app, App Store product image (1 of 3)
MEGA iPhone app, App Store product image (1 of 3)
MEGA iPhone app, App Store product image (2 of 3)
MEGA iPhone app, App Store product image (2 of 3)
MEGA iPhone app, App Store product image (3 of 3)
MEGA iPhone app, App Store product image (3 of 3)

Plans & pricing

Prices last verified Nov 11, 2026

Free

Personal

Free

20 GB storage, limited transfer, calls/meetings up to 1 hour and 100 participants, 100 file versions, Rewind up to 30 days (view only), basic support (per MEGA's pricing page).

Essential

Personal

$5/mo

Yearly only: $59.99/year on the US App Store, about $5/month. The pricing page lists 200 GB storage, 2.4 TB transfer, MEGA VPN, MEGA Pass and unrestricted chat and meetings. Web purchases are billed in euros; AlternativeTo (June 2026) reported EUR 40/year.

Pro Lite

Personal

$6.49/mo

$6.49/month or $79.99/year on the US App Store. The pricing page lists 750 GB storage and 12 TB transfer, with MEGA VPN, MEGA Pass and object storage.

Pro I

Personal

$12.49/mo

$10.42/mo billed yearly

$12.49/month or $124.99/year on the US App Store. The pricing page lists 3 TB storage and 36 TB transfer and marks it "most popular".

Pro II

Personal

$24.99/mo

$20.83/mo billed yearly

$24.99/month or $249.99/year on the US App Store. The pricing page lists 10 TB storage and 120 TB transfer.

Pro III

Personal

$37.49/mo

$31.25/mo billed yearly

$37.49/month or $374.99/year on the US App Store. The pricing page lists 20 TB storage and 240 TB transfer.

Pro Flexi

Personal

Contact sales

Pay as you grow: starts at 3 TB of storage and transfer, with extra TB billed on top. The pricing page shows only local-currency estimates and bills in euros, so no figure is listed here.

Business

Business

Contact sales

3+ users, flexible storage from 3 TB, with user management and analytics. MEGA shows only local-currency estimates and bills in euros, so no figure is listed here.

Free plan limits
20 GB free with limited transfer. Some Trustpilot reviewers say their free allowance was cut; MEGA replies that it depends on when the account was registered.
Free trial
No free trial
Cancellation & refunds

Under MEGA's Terms, EU residents can get a full refund within 14 days of purchase, and residents of Brazil and South Korea within 7 days. Elsewhere, unless local law says otherwise, all purchases are final and non-refundable; charges made in error must be reported within 30 days. Plans bought through the App Store or Google Play are cancelled and refunded under the store's rules.

Privacy

MEGA uses zero-knowledge end-to-end encryption: per MEGA, keys derive from the user's password, so the company cannot read files or messages. Lose both the password and the recovery key and the account cannot be recovered. The privacy policy says personal data sits in primary data centres in Japan, Canada and/or the EU, is not stored in or made available from the US, and is never sold. MEGA still retains some unencrypted metadata (device ID, browser type, IP addresses with times of logins, uploads, link creation and VPN use), and the policy allows usage data to be used for marketing, marketing emails, and third-party ad companies to serve ads. In 2022 ETH Zurich researchers published flaws in the encryption design; MEGA patched only some of them.

Official pricing page

MEGA alternatives

All alternatives

Controversies & incidents

Issues documented by the press, regulators, courts or the vendor itself. Every item is sourced; unproven claims are labelled as allegations. Last researched: Nov 11, 2026

  • Medium impactConfirmedSecurity ·

    ETH Zurich disclosed flaws in MEGA's encryption design (2022)

    In 2022 ETH Zurich researchers described five attacks on MEGA's encryption design. MEGA fixed two flaws and mitigated a third; the researchers say the underlying design issues remain.

    Read the full account

    Per BleepingComputer, the ETH Zurich team reported to MEGA on 24 March 2022 and described five attacks, each relying on a separate flaw; the prime-factor-guessing attack needs at least 512 login attempts and control of MEGA's servers. MEGA said it knew of no compromised accounts or data and traced the cause to "seemingly innocuous cryptographic design shortcuts" taken almost a decade earlier. It fixed two flaws (RSA key recovery and plaintext recovery) on all clients, mitigated a third, scheduled the other two for later updates, and said the fixes "aren't perfect countermeasures". Malwarebytes wrote that the patch blocks only the first attack and leaves key reuse and missing integrity checks, which the researchers still consider a concern, unaddressed. It also recalled MEGA's claim that it "couldn't decrypt your stored files, even if it wanted to".

    Vendor response

    MEGA said it knew of no exploitation, shipped fixes on all clients, and users did not need to change passwords or re-encrypt data (per BleepingComputer).

    Sources:BleepingComputer (2022-06-22)Malwarebytes (2022-06-22)

  • Low impactConfirmedSecurity ·

    About 15,500 MEGA logins leaked through password reuse (2018)

    In 2018 ZDNet verified a file holding over 15,500 MEGA usernames, passwords and file listings. MEGA and researcher Troy Hunt attributed it to passwords reused from breaches of other sites, not a breach of MEGA's systems.

    Read the full account

    Per the Otago Daily Times and Security Affairs (July 2018), researcher Patrick Wardle found the file on VirusTotal and passed it to ZDNet, which contacted several users and confirmed the data was genuine. The file listings indicated that intruders had logged into some accounts, and some users reported suspicious logins from Eastern Europe, Russia and South America. Troy Hunt of Have I Been Pwned said about 98% of the email addresses had already appeared in earlier breaches. The case shows the limits of end-to-end encryption: it does not protect an account if someone has the right password.

    Vendor response

    MEGA chairman Stephen Hall said the file resulted from credential stuffing with logins leaked elsewhere, not a flaw in MEGA (per Security Affairs).

    Sources:Otago Daily Times (2018-07-18)Security Affairs (2018-07-19)

  • Low impactConfirmedLawsuit ·

    NZ court ordered MEGA to hand over user details in a Kazakhstan case (2016)

    In 2016 New Zealand's High Court ordered MEGA to provide IP addresses, email addresses and account details of some users for Kazakhstan's civil case in New York. MEGA objected on privacy grounds and lost.

    Read the full account

    Kazakhstan sued 100 unnamed defendants in New York after stolen government documents were posted on MEGA. Per The Register (13 May 2016), the High Court in Auckland granted Kazakhstan's request and ordered MEGA to produce IP information and account details. Per RNZ (17 Aug 2016), MEGA tried to limit disclosure to one user but the court refused, authorising four pages on five users to be sent to the New York court. The case shows that end-to-end encryption protects file contents, but metadata such as IP and email addresses can still be compelled by a court.

    Vendor response

    MEGA chairman Stephen Hall said the company was "disappointed", was complying "under protest", and feared users could be traced through association with the material (per The Register, RNZ).

    Sources:The Register (2016-05-13)RNZ (2016-08-17)

Show 1 more
  • Low impactAllegedOther ·

    Kim Dotcom alleged a hostile takeover of MEGA (2015)

    In 2015 founder Kim Dotcom claimed MEGA had fallen under the control of a Chinese investor and the New Zealand government. The claims come from one party and were not independently confirmed.

    Read the full account

    Per Cointelegraph (8 Sept 2015), Kim Dotcom said a Chinese investor wanted for fraud had built up MEGA shares through proxies and companies, and that the New Zealand government then seized those shares; he also said shares held in a family trust had been seized by Hollywood studios. He said he had left as director in 2013, held no management role and no longer trusted that user data was safe. The article cites no primary documents and includes no MEGA response; no second source confirming the claims was found.

    Sources:Cointelegraph (2015-09-08)SD Times (2013-09)

Frequently asked questions

Is MEGA free?

Yes. The free plan includes 20 GB of storage and limited transfer. More storage or transfer requires a paid plan.

What if I forget my MEGA password?

MEGA says it cannot send password reset links or let you back in; the only route is the recovery key. Export it and keep it somewhere safe.

Does MEGA support Vietnamese?

Yes. The iOS App Store listing includes Vietnamese among its 19 interface languages.

Where does MEGA store data?

The privacy policy says personal data is held in primary data centres in Japan, Canada and/or the EU, not in the US. It may transit or be temporarily stored on servers in other countries to run the service.

Review evidence & sources17

Scores

Ease of use
7.5
Why this score

Web, mobile, desktop and browser extensions; the iOS app offers 19 interface languages. Trustpilot reviewers praise the clean interface. Held back by the lack of email password reset, and Google Play labels the Android app as containing ads.

Features
7.5
Why this score

Password-protected, expiring links, versioning, automatic backup, encrypted chat and meetings, plus a bundled VPN and password manager. No collaborative document editor like the biggest peers.

Value for money
8.0
Why this score

20 GB free and a low per-TB price (MEGA's own comparison); 3 TB costs $124.99/year on the US App Store. Lowered for transfer quotas on lower tiers, a largely no-refund policy outside the EU and refund disputes on Trustpilot.

Performance
7.0
Why this score

Some business reviewers on Trustpilot describe stable storage of tens of TB, while others report failed large downloads and quota blocks. No independent benchmark was available to verify speed.

Support
6.5
Why this score

Paid plans get priority support; free users get basic support by email and the help centre. Trustpilot has both praise for fast replies and complaints of unanswered emails; the page says MEGA replies to 94% of negative reviews.

Privacy & security
7.0
Why this score

Zero-knowledge encryption, personal data held in Japan/Canada/EU and never sold per policy. Lowered because the 2022 ETH Zurich design flaws were only partly fixed, unencrypted metadata (IP, device) is retained, and the policy allows marketing use of usage data and third-party advertising.

What users say

Sources

Specs & compatibility
Developer
MEGA Limited
Headquarters
New Zealand
Launched
2013

Capabilities

  • End-to-end encryption
  • Real-time collaboration
  • Mobile app
  • Open source
  • Public API
  • Works offline

Platforms

  • Web
  • iOS
  • Android
  • Windows
  • macOS
  • Linux
  • Browser extension

Interface languages

  • English
  • Vietnamese
  • Japanese
  • Chinese
  • Spanish
  • French
  • Korean
  • German
  • Portuguese
  • Russian
  • Thai
  • Indonesian

Integrations

  • MEGA VPN
  • MEGA Pass
  • MEGA CMD
  • Transfer.it

Support

  • Email
  • Help center

Change history

  1. Price.MEGA introduced the yearly-only Essential plan: 200 GB, 2.4 TB transfer, with VPN and MEGA Pass; AlternativeTo reported EUR 40/year.
  2. Update.MEGA released fixes for encryption flaws that ETH Zurich had reported on 24 March 2022.
  3. Company.Kim Dotcom confirmed he had stepped down as MEGA's managing director to focus on his copyright case; Bonnie Lam was named as successor (per SD Times).
Full change history (4)
  1. Launch.Kim Dotcom launched MEGA in Auckland, offering new users 50 GB free (per SiliconANGLE).
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