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Source-backed analysis11

Review basis

Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.

11 reference sources

Information updated Nov 10, 2026

How we review
Claude logo

Claude Review

Anthropic's AI assistant, strong for coding and writing, with tight usage limits

Editorial Team7.4/10Write the first review

By Official AppDuo editorial team · Updated

  • Web
  • iOS
  • Android
  • Windows
  • macOS
  • Linux
  • Browser extension
  • API
Freemium · $20.00/mo
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Decide at a glance

Our verdict

Claude suits people who want an AI assistant for coding, writing and working with documents, with 4.7/5 on the App Store, 4.5/5 on Google Play and plans from Free to Ultra. The trade-offs are usage capped per 5-hour window, App Store prices above the pricing page, and many support complaints on Trustpilot.

Best for: Developers who want Claude Code and chat in one plan

Skip it if: Heavy users who do not want to hit usage caps or pay for higher tiers

Pros

  • App Store 4.7/5 from about 300K ratings and Google Play 4.5/5 from about 867K
  • Free plan already includes web search, file creation, memory and Artifacts
  • Available on web, macOS, Windows, Linux (beta), iOS, Android and as a Chrome extension

Cons

  • Usage capped per 5-hour and weekly windows, with no absolute numbers on the pricing page
  • Consumer chats may be used for training unless you opt out, and are then retained for 5 years
All pros and cons · Who is it for?

More pros

  • Team plan has no model training by default

More cons

  • Trustpilot 1.5/5 with complaints about billing, suspensions and support
  • App Store prices exceed the pricing page (Max $124.99 vs $100)

Best for

  • Writers and analysts working with documents who want connectors and Projects

Skip it if

  • Anyone who prioritises fast human support

Problems it solves

Experience & key features

What Claude is

Claude is Anthropic's family of models and AI assistant. Anthropic is based in San Francisco and was founded on 26 January 2021 per Wikipedia. The first Claude came out on 14 March 2023 for approved users; Claude 3 (Opus, Sonnet, Haiku) arrived on 4 March 2024 with a 200K-token context window. It is now available on the web, desktop, iOS, Android and as a Chrome extension.

Features by plan

Free already includes chat, web search, file creation, code execution, memory, connectors and Artifacts. Pro adds Claude Code, Research, Claude in Chrome, Microsoft 365 and the Opus model. Max and Ultra add monthly API credits ($100 and $200), priority access and a Fable allowance. Team adds central admin, SSO, pooled API credits and no training on your data by default; Enterprise adds SCIM, audit logs and custom data retention.

Pricing and limits

Pro is $20 per month or $17 per month when $200 is billed for a year; Max is $100 per month; Ultra is $200; Team is $25 per seat per month ($20 annual). Usage is divided into 5-hour and weekly windows; the pricing page gives no absolute numbers and says how fast you reach a limit depends on the model, chat length and file size. US App Store prices are higher: Max $124.99, Ultra $249.99.

More analysis

Data, reliability and the company

Since 28 Aug 2025, Free, Pro and Max users choose whether their data may be used for training; if allowed, it is kept for 5 years. Trustpilot (1.5/5) has many complaints about billing, suspensions and support, while the App Store shows 4.7/5. On the company side, Anthropic faced the Bartz v. Anthropic copyright case (a $1.5 billion settlement, Sept 2025) and a 2026 dispute with the US Department of Defense, per Wikipedia.

Versus alternatives

Claude fits best if you work a lot with code, long text and documents. For image generation or a broader ecosystem, compare ChatGPT or Gemini; for a low-cost API, there is DeepSeek. For sensitive data, check the training setting carefully or consider Team or Enterprise.

Screenshots

App Store product image showing the Claude app's writing feature
App Store product image showing the Claude app's writing feature
App Store product image showing ideas and files in the Claude app
App Store product image showing ideas and files in the Claude app
Third App Store product image of the Claude app
Third App Store product image of the Claude app

Plans & pricing

Prices last verified Nov 10, 2026

Free

Personal

Free

Per the official pricing page: limited usage per 5-hour and weekly window. Includes chat on web, desktop and mobile, web search, file creation and editing with code execution, memory, connectors and Artifacts; up to 5 Projects. Sonnet and Haiku models; no Claude Code, Research or Opus.

Pro

Personal

$20/mo

$17/mo billed yearly

$20 per month, or $17 per month when $200 is billed up front for a year. Baseline 1x usage per 5-hour and weekly window. Adds Claude Code, Research, Claude in Chrome, Microsoft 365 and the Opus model; usage credits can be bought, and Fable is paid for with usage credits. On the US App Store, Pro is $20 per month or $214.99 per year.

Max

Personal

$100/mo

$100 per month on the pricing page: 5x Pro usage, $100 per month in API credits, priority access at high-traffic times and Fable up to half the weekly limit. The US App Store lists Max at $124.99 per month.

Ultra

Personal

$200/mo

$200 per month on the pricing page: no 5-hour limit for verified accounts, 10x Pro weekly usage and $200 per month in API credits; Fable is capped at 50% of the weekly limit. The US App Store lists Ultra at $249.99 per month.

Team

Business

$25/mo/user

$20/mo billed yearly

Standard seat $25 per seat per month, or $20 billed annually, with more usage than Pro; Premium seat $125 ($100 annually) with 5x Standard usage. Teams of 2 to 150, with admin controls, SSO, up to $500 per month in pooled API credits and no model training on your content by default.

Enterprise

Business

Contact sales

Self-serve Enterprise is $20 per seat per month billed annually with a 20-seat minimum, with usage billed at API rates. Includes SCIM, audit logs, a Compliance API and custom data retention. Sales-assisted Enterprise has no listed price.

Free plan limits
Free has limited usage per 5-hour and weekly window, up to 5 Projects, and no Claude Code, Research or Opus.
Free trial
No free trial
Cancellation & refunds

The pricing page states no refund policy. Plans bought through the App Store are handled by Apple under its own policy.

Privacy

Anthropic's privacy policy (effective 10 Sep 2026) says Anthropic may use your inputs and outputs to train and improve models unless you opt out in Privacy Settings. Even with opt-out, content flagged for safety review or explicitly reported may still be used. A 28 Aug 2025 announcement says that if you allow training, data is kept for 5 years; otherwise the 30-day period applies. Deleted conversations are removed from the back end within 30 days. The service is not directed at users under 18. Team, Enterprise and API are not affected by that change; Team has no model training by default. Per Wikipedia, Anthropic agreed to a $1.5 billion settlement in the Bartz v. Anthropic copyright case over pirated books used for training (Sept 2025).

Official pricing page

Claude alternatives

ChatGPT logoVSClaude logoChatGPT vs Claude
Gemini logo7.5/10

Gemini

Google's AI assistant, tied into Gmail, Drive, Android and Google storage plans

Freemium
ChatGPT logo7.5/10

ChatGPT

OpenAI's flagship AI assistant for writing, research, coding, images and voice

Freemium
All alternatives

Frequently asked questions

Is Claude free?

Yes. Free has limited usage per 5-hour and weekly window with Sonnet and Haiku, but no Claude Code, Research or Opus.

How much is Claude Pro?

$20 per month, or $17 per month when $200 is billed for a year, per the pricing page. On the US App Store it is $20 per month or $214.99 per year.

Are my chats used for training?

For Free, Pro and Max, possibly, unless you opt out in Privacy Settings. Team, Enterprise and API are not affected; Team has no training by default.

What is the minimum age?

The policy says the service is not directed at users under 18 and may ask users to verify their age.

Review evidence & sources11

Scores

Ease of use
8.5
Why this score

App Store 4.7/5 from about 300K ratings and Google Play 4.5/5, with apps across platforms. Trustpilot reviewers mention limits being reached quickly.

Features
8.5
Why this score

Claude Code, Research, Artifacts, connectors, Claude in Chrome and Microsoft 365 integration, with several model tiers. The pricing page does not list image generation.

Value for money
7.3
Why this score

Pro at $20 per month ($17 annual) matches the going rate, and Free already includes web search and Artifacts. But limits are not quantified, there is no cheaper tier between Free and Pro, higher tiers run $100 to $200, and App Store prices exceed the pricing page.

Performance
8.3
Why this score

Trustpilot reviewers praise coding help and collaboration, and App Store and Google Play ratings are high. Some report forgotten instructions and refusals of reasonable requests. No independent benchmark data was read for this review.

Support
5.3
Why this score

A help center exists, but Trustpilot (1.5/5, 2,133 reviews) has many reviewers saying support is bot-handled and slow; these are unverified reviewer claims. ChatGPT and Gemini draw similar Trustpilot complaints.

Privacy & security
6.2
Why this score

A training opt-out, 30-day deletion of deleted chats and no training by default on Team. Points off for consumer training unless opted out, 5-year retention if allowed, and flagged content still being usable.

What users say

Sources

Specs & compatibility
Developer
Anthropic
Headquarters
United States
Launched
2023
Category
AI

Capabilities

  • AI features
  • Public API
  • Mobile app
  • Integrations
  • Real-time collaboration

Platforms

  • Web
  • iOS
  • Android
  • Windows
  • macOS
  • Linux
  • Browser extension
  • API

Interface languages

  • English
  • Vietnamese
  • Japanese
  • Chinese
  • Spanish
  • French
  • Korean
  • German
  • Portuguese
  • Russian
  • Thai
  • Indonesian

Integrations

  • Claude Code
  • Claude in Chrome
  • Microsoft 365
  • Slack
  • Google Workspace
  • VS Code
  • JetBrains

Support

  • Help center
  • Email

Change history

  1. Feature.Opus 5 released; followed by Opus 5.5 (22 Sep 2026), Sonnet 5.5 (28 Sep 2026) and Haiku 5.5 (7 Oct 2026).
  2. Company.The Pentagon formally designated Anthropic a supply chain risk; on 26 March 2026 a federal judge issued a temporary injunction against the actions.
  3. Company.Anthropic agreed a $1.5 billion settlement in Bartz v. Anthropic over pirated books used for training (Wikipedia gives only September 2025).
Full change history (8)
  1. Update.Consumer terms updated: Free, Pro and Max users choose whether data may be used for training; if allowed, retained for 5 years.
  2. Feature.Claude 4 (Sonnet 4 and Opus 4) released; Claude Code became generally available in May 2025.
  3. Feature.Claude 3 family announced (Haiku, Sonnet, Opus), with image understanding and a 200K-token context window.
  4. Launch.First Claude released, initially for approved users only.
  5. Company.Anthropic incorporated.
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