Source-backed analysis8
Review basis
Research-based review: the AppDuo Editorial Team compiled it from official pages, documentation, app stores, press and user feedback, without hands-on testing. Every claim links to a source with the date it was checked.
8 reference sourcesInformation updated Nov 10, 2026
How we review
Agribank Plus Review
Agribank's digital banking app: broad payment utilities, low store ratings
By AppDuo Editorial Team · Updated
- Web
- iOS
- Android
On this page
Decide at a glance
Our verdict
Agribank Plus suits existing Agribank customers who want a free app for transfers, online savings and bill payments. The clearest weakness is its store ratings (3.1/5 on the App Store, 3.5/5 on Google Play) and user complaints about connection errors.
Best for: Agribank customers who want transfers, online savings and bills in one app
Skip it if: People with no Agribank account who do not plan to open one
Pros
- Free app; the official listing waives fees for internal and external transfers and for opening/closing online savings
- Frequent updates: the App Store lists 25 releases between March 2025 and November 2026
- Soft OTP, Face ID, user-set transaction limits and in-app OTT balance alerts
Cons
- App Store rating is only 3.1/5 (about 36,900 ratings) and Google Play 3.5/5 (about 153,000)
- Some Google Play reviews complain of connection errors right at payment time (for example, one from February 2026)
All pros and cons · Who is it for?
Pros
- Wide range of utilities: bills, tickets, hotels, QR payments, ABIC insurance, eSIM purchase
- One login works on both web and mobile
Cons
- A foreign customer wrote (April 2026) that the app's security feature and their card stopped working after a biometric-data update
Best for
- People who often pay with VNPAY-QR or VietQR
Skip it if
- Anyone who puts stability and few connection errors first
Problems it solves
Experience & key features
What it is
Agribank Plus is the retail digital banking app of Agribank, built by the bank together with Vietnam Payment Solution JSC (VNPAY). It is the upgraded version of Agribank E-Mobile Banking. The app has been on the Vietnamese App Store since December 2014 and offers Vietnamese and English. Press coverage says Agribank Plus adds a web version, with one login (the registered phone number) and password on both computer and phone.
Key features
The Google Play description covers internal and external transfers, scheduled transfers, multi-recipient transfers, online savings, loan repayment, VNPAY-QR scanning, top-ups, electricity, water, internet and tuition bills, and booking flights, trains, buses and hotels. The App Store version history shows eSIM purchase (June 2026), non-physical Visa cards (September 2026), card transaction notification settings and cross-border QR payments (October 2026), and sharing balance alerts with other people via OTT (version 5.4.0, November 2026).
Fees and reliability
The app is free to download and the description lists many fee-free transactions, though the full fee schedule should be checked with Agribank directly. On reliability, 3.5/5 on Google Play (about 153,000 ratings) and 3.1/5 on the App Store are low next to many other banking apps. A February 2026 Google Play review says the app repeatedly showed connection errors at payment time; that is one user's account, not a statistic.
More analysis
Compared with other apps
BIDV SmartBanking, VCB Digibank and MB Bank also bundle transfers, bills and savings. Agribank Plus makes the most sense if you already hold an Agribank account; if you choose purely on store ratings, rivals often score higher. The real differences lie in each bank's fees, network and linked products.
Screenshots
Plans & pricing
Prices last verified Nov 10, 2026
Agribank Plus (khách hàng cá nhân)
PersonalFree
The app is free to download. The Google Play description lists as free: online account opening and service registration, inquiries and statements, opening/closing online savings, internal and external transfers (including VietQR), VNPAY-QR payments, and most bill payments and ticket purchases.
- Free plan limits
- The store listing says users can set transaction limits but gives no figures. Check the app or ask Agribank for current limits.
- Free trial
- No free trial
Cancellation & refunds
Not applicable to the app itself. Other banking services follow Agribank's fee schedule.
Privacy
On the App Store the developer (VNPAY) self-declares that no data is collected; Apple has not verified this. The Google Play Data safety section instead says the app may collect location, personal info and five other data types, shares nothing with third parties, encrypts data in transit and lets users request deletion. For transaction security the app offers Soft OTP, Face ID and user-set limits. This research did not cross-check the full text of Agribank's personal data protection policy.
Agribank Plus alternatives
7.5/10VPBank NEO
VPBank's digital banking app: eKYC onboarding, free transfers, many bundled services
7.5/10VietinBank iPay
VietinBank's banking app: AI suggestions, V-Wealth investing and VNeID account opening
Frequently asked questions
Does Agribank Plus cost anything?
The app is free to download. The Google Play description lists online account opening, opening/closing online savings and internal/external transfers as free. Other services follow Agribank's fee schedule.
How is Agribank Plus different from Agribank E-Mobile Banking?
Agribank Plus is the upgraded version of Agribank E-Mobile Banking, with a new interface, a web version and a single shared login, per the Google Play description and press.
How do I contact Agribank?
Call 1900 558 818 or 024 3205 3205, or email [email protected], per Agribank's contact page.
Which languages does the app support?
The App Store page lists Vietnamese and English.
Review evidence & sources8
Scores
- Ease of use
- 6.5
- Features
- 7.6
- Value for money
- 8.0
- Performance
- 5.8
- Support
- 6.5
- Privacy & security
- 6.0
Why this score
A refreshed interface and unified login help, but the 3.1/5 App Store rating and connection complaints suggest an uneven experience.
Why this score
Scheduled transfers, savings, loan repayment, QR, bills, tickets, ABIC insurance and eSIM per the description and version history; no investing or deep spending-management tools were found.
Why this score
Free app, with transfers and online savings listed as free; actual fees should be checked against Agribank's schedule.
Why this score
Low ratings and recurring connection complaints on Google Play, even though the app is updated regularly.
Why this score
A hotline (1900 558 818) and customer-care email are published; no independent data on support quality was found.
Why this score
Self-declared labels cite encryption in transit and no third-party sharing. Marked down because the two stores contradict each other (the App Store says no data is collected, Google Play lists location and personal info) and the full policy was not cross-checked.
What users say
- Apple App Store (Việt Nam)3.1/5 · 36,900
- Google Play3.5/5 · 153,000
Sources
- Vendor-providedAgribank official websiteNov 10, 2026
- Vendor-providedAgribank - Contact pageNov 10, 2026
- Vendor-providedAgribank - Digital banking pageNov 10, 2026
- storeApp Store listing (Vietnam)Nov 10, 2026
- storeGoogle Play listingNov 10, 2026
- pressTuổi Trẻ (2019-01-31)Nov 10, 2026
- pressVnExpress (2022-01-26)Nov 10, 2026
- pressSaigon Times (2025-05-26)Nov 10, 2026
Specs & compatibility
- Developer
- Agribank (Ngân hàng Nông nghiệp và Phát triển Nông thôn Việt Nam), phát triển cùng VNPAY
- Headquarters
- Vietnam
- Launched
- 2014
- Category
- Finance
Capabilities
- Mobile app
Platforms
- Web
- iOS
- Android
Interface languages
- Vietnamese
- English
Integrations
- VNPAY-QR
- VietQR
- Zalo
- VnShop
Support
- Phone
Change history
- Feature.Version 5.4.1 is the latest on the App Store; version 5.4.0 just before it added balance-alert sharing via OTT and payments in the EVN app.
- Feature.Version 5.3.8 adds options to cancel the SMS Banking service and to issue non-physical Visa cards.
- Feature.Version 5.3.5 on the App Store adds eSIM purchase.
Full change history (7)
- Feature.The Saigon Times publishes a piece presenting Agribank Plus as the new version of Agribank E-Mobile Banking, with app and website, scheduled transfers and multi-recipient transfers. It gives the launch date as 25 May 2024, which conflicts with its own publish date, so the exact launch date is unconfirmed.
- Feature.VnExpress reports an Agribank E-Mobile Banking update with a new interface, TV payments, golf booking and loan repayment; transfers inside and outside the bank carry no fee.
- Feature.Agribank E-Mobile Banking 3.0 launches with VNPAY, adding a new design, digital lucky money and Soft OTP.
- Launch.The first release appears on the Vietnamese App Store (release date per iTunes lookup data).
About the author
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